Friends for Parents Volunteers

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

PLEASE NOTE THERE IS LIMITED AVAILABILITY. THIS VACANCY WILL CLOSE ONCE APPLICATION LIMIT HAS BEEN REACHED.

This role is available at Bristol Royal Hospital for Children.

You will be providing practical and listening support to inpatient families, working in collaboration with the LIAISE (Listening Information Advice Involving Support Experiences) Team, based in the Bristol Royal Hospital for Children.

LIAISE provides a dedicated patient and family support service. The Friends for Parents team is supported outside the hospital by the Mothers Union but you do not have to be a member to become a volunteer.

Commit to a regular volunteering session on a weekly basis, for at least six months.

Volunteers need to be aged 18 and over.

Main duties of the job

• Check in with allocated parents/carers of children to provide a listening ear and appropriate signposting for identified support needs, as directed by the LIAISE team using your knowledge of hospital services and referring back to LIAISE where needed.
• Explain some generic aspects of the LIAISE service provision to parents/carers, where appropriate e.g. location of parent rooms, laundry service, patient and sibling activity scheme.
• Signpost parents/carers to child and family support services which may improve their stay.
• Report back to ward manager and LIAISE staff team on families seen and agree any follow up actions. Pass on any additional requests for support.
• Check tea and coffee supplies in the parents’ room for your allocated hospital floor, restocking as necessary.
• Ensure that the parents room is appropriately stocked with crockery and cutlery and all items are in working order, reporting any issues to both the ward manager and LIAISE for action.
• This role does not involve providing direct support to patients, or having unsupervised contact with patients in the ward areas.

Working for our organisation

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.

Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the
countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.

Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

Please refer to the Role Profile document attached to this vacancy.

Person specification

Basic shortlisting

• Describes how skills, experiences and values will benefit others: 2 = yes : 1 = working towards : 0 = not achieved
• Explains why they want to volunteer: 2 = yes : 1 = working towards : 0 = not achieved
• Availability matches requirements of role: 1=yes : 0 = not achieved
• Previous experience of engaging and spending time with people: 1 = yes, 0 = No

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

· As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.

· The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support – developing exceptional people for exceptional careers.

· UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

· To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.

· If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.

· The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

· By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

· Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

IMPORTANT:

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.

Employer certification / accreditation badges

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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