Band 4 MDT Administrator Trauma & Orthopaedics

Band 4 MDT Administrator Trauma & Orthopaedics

The closing date is 14th Jan 2025

Job summary

We are looking for an enthusiastic MDT (Multi-disciplinary Team) Administrator who will be responsible for the administration of the Complex Arthroplasty multidisciplinary team meeting, the fragility MDT, and evolving sub-specialty MDTs including referrals into the weekly MDT meeting, onward referrals both internally and externally to the major revision centre, the collection and management of all data related to the delivery of the MDT services, and the administration of the MDT databases as well as the Bone and Joint Infection Registry (BAJIR) and NJR (National Joint Registry). This exciting new position will work closely with and involve liaising directly with patients to obtain complex and sensitive information.

The post holder will function as the focal point for the multidisciplinary team and will be an essential and integral part in the smooth running, administration, and organisation of the Complex Arthroplasty MDT service. This unique administration role requires flexibility, diligence, initiative, and excellent communication skills.

The post holder will provide a full and efficient secretarial service to consultants and clinical teams, including an assigned specialist practitioner.

Key responsibilities include:

1. Audio typing, personal dictation, and management/screening of voice recognition outputs.
2. Ensuring that all documentation (e.g., discharge summaries, operation notes, reports) is produced to an excellent standard.
3. Participating in the collection and inputting of data for audit, monitoring, and research purposes, including management of patient questionnaires and data for local and national registries.
4. Implementing any new databases or data collection required for the management of the service or network.
5. Acting as a point of contact for Complex Arthroplasty data queries.
6. Assisting clinical teams with the production of reports for governance meetings and collection of data for audit purposes.
7. Participating in the administrative coordination of the MDT (including preparation, coordination, documentation, and follow-up of all administrative actions from the MDT meetings).
8. Establishing a working knowledge of procedures and practices of the department, some of which are non-routine, including medical records systems and medical terminology.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to investing in the health and wellbeing of our staff, including a commitment to offering flexible working where we can. We offer a wide variety of training and development opportunities to support personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination, and ensuring each individual member of staff reaches their true potential, achieves their ambitions, and thrives in their work. This is more than words; we are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture that empowers staff to challenge discriminatory behaviours and to enable people to bring their \’whole self\’ to a kinder, more connected, and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Please Note: For a detailed job description for this vacancy, please see the attached Job Description.

Person specification

Qualifications

• Minimum of 3 qualifications to include GCSE grade A-C/4-9 or equivalent in Maths and English.
• RSA III Typing or equivalent.
• Audio Typing qualification or equivalent experience.

Experience

• Ability to liaise and communicate with staff at all levels.
• Excellent interpersonal & communication skills, demonstrating empathy & sensitivity to patients and relatives.
• Ability to promote good working liaisons (staff, patients, relatives).
• Ability to manage complex enquiries – distressed & anxious patients.
• Ability to deal with challenging behaviour.
• Ability to provide excellent customer care.
• Knowledge of IT databases and computer systems.
• Comprehensive PC skills – databases, word-processing, email, Excel.
• Excellent telephone manner.
• Previous clerical experience.

Additional Criteria

• Enthusiastic, highly motivated & committed to delivering a service.
• Understanding of teamwork and ability to work within a team.
• Able to plan and organise workload.
• Able to prioritise own workload and meet deadlines.
• Ability to work unsupervised.
• Can remain calm and professional in a busy environment.
• Empathetic, but able to understand professional/occupational boundaries.
• Smart appearance, adhering to the Uniform Policy.
• Welcoming, friendly, and approachable manner.
• An adaptable approach to work.
• Flexible approach to working hours.
• Adheres to relevant Trust policies & procedures.
• Adheres to confidentiality & data protection requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact:

Heather Tyson
Heather.Tyson@uhb.nhs.uk
07471025811

Agenda for Change

Band

Band 4

Contract

Permanent

Working pattern

Full-Time, Flexible Working

Reference number

304-9002585LD

Job locations

Trustwide
Mindelsohn Way
Birmingham
West Midlands
B15 2TH

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