Band 3 Administrator / Co-ordinator - HIV

Band 3 Administrator / Co-ordinator – HIV

The closing date is 5th Jan 2025

Job summary

Do you have the skills to support the HIV clinical team at Queen Elizabeth Hospital Birmingham?

An exciting opportunity has arisen for a full-time administrator/co-ordinator to support the Home Care Delivery Service of HIV prescriptions in a safe and efficient way. The role also includes booking of outpatient appointments daily using trust IT systems. Good communication skills are required as this role predominantly involves telephone calls with patients.

You will be working alongside medical, nursing, pharmacy, other administrative colleagues, courier companies, patients, and relatives.

You will have the opportunity to develop your administration skills in order to work autonomously. A thorough induction and training programme will be put in place.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

1. Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
2. Offering our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work.

Person specification

Qualifications

1. Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
2. Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

1. Experience of dealing with the Public/Customer service experience
2. Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
3. Experience of using IT systems
4. Experience of working in a busy environment
5. Experience of working in Healthcare

Additional Criteria

1. Work effectively and flexibly as part of a team to meet the needs of the services
2. Confident in dealing with people at all levels
3. Must be able to demonstrate an understanding of equality and diversity
4. Mature open and flexible approach to work
5. Demonstrates care and compassion
6. Good inter-personal and communication skills.
7. Good organisational skills
8. Team Player
9. Demonstrates reliability, motivation and commitment
10. Ability to travel to multiple sites
11. Ability to work under pressure and deal with stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact:

01213716954

Contract Details

1. Band: Band 3
2. Contract: Permanent
3. Working pattern: Part-Time, Full-Time, Flexible Working
4. Reference number: 304-1087227PM

Job locations

Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH

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