Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our hospital, welcoming visitors and providing essential information.
- Company: Join the University Hospital Southampton NHS Foundation Trust, a leader in healthcare.
- Benefits: Full-time role with flexible hours, competitive pay, and a supportive team environment.
- Why this job: Make a difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: GCSE level education and customer service experience preferred.
- Other info: Great opportunity for career growth in a dynamic and inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
University Hospital Southampton NHS Foundation Trust invites applications for a front‑of‑house reception role, the first point of contact for visitors, patients, and staff.
This position is vital to the trust’s welcoming environment, providing a friendly, professional approach at all times.
Key Responsibilities- Greet and direct visitors, patients, and staff to the appropriate department.
- Provide accurate information on hospital services and emergency procedures.
- Maintain confidentiality and handle sensitive information with discretion.
- Use hospital computerised patient systems to record visitor details and manage call handling.
- Assist with administrative tasks, including filing, data entry, and supporting the commercial team.
- Good standard of education (GCSE level 4‑9 or equivalent).
- Experience in a customer‑led environment, preferably within NHS, social services, or healthcare.
- Proficient in Microsoft Office and computer literacy.
- Experience working in shifts and familiarity with hospital computerised patient systems is desirable.
- Patient first mindset and commitment to trust values.
- Excellent communication skills and ability to organise workload.
- Capability to work as part of a team and with patients and the public.
- Flexible working and willingness to support the trust’s inclusive environment.
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Administrative
Admin Assistant - Front of House Reception in Southampton employer: University Hospital Southampton
Contact Detail:
University Hospital Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant - Front of House Reception in Southampton
✨Tip Number 1
Make sure you research University Hospital Southampton NHS Foundation Trust before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being part of their welcoming environment.
✨Tip Number 2
Practice your communication skills! As a front-of-house reception role, you'll be the first point of contact for visitors and patients. Role-play with a friend or family member to get comfortable with greeting people and providing information.
✨Tip Number 3
Show off your organisational skills during the interview. Think of examples from your past experiences where you successfully managed your workload or helped a team. This will demonstrate your capability to work effectively in a busy environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen on joining the team at University Hospital Southampton.
We think you need these skills to ace Admin Assistant - Front of House Reception in Southampton
Some tips for your application 🫡
Show Your Friendly Side: Since this role is all about being the first point of contact, make sure your application reflects your friendly and professional approach. Use a warm tone in your cover letter and highlight any experience where you’ve greeted or assisted customers.
Tailor Your CV: Don’t just send out the same CV for every job! Tailor it to match the Admin Assistant role by emphasising your experience in customer service and any relevant skills, like using Microsoft Office or handling sensitive information.
Highlight Teamwork Skills: This position requires working as part of a team, so be sure to mention any previous experiences where you collaborated with others. We love seeing how you can contribute to a supportive environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at University Hospital Southampton
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Admin Assistant role at University Hospital Southampton. Familiarise yourself with the key responsibilities, especially greeting visitors and handling sensitive information. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about being the first point of contact, be ready to share examples from your past experiences where you've provided excellent customer service. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your patient-first mindset.
✨Brush Up on Your Tech Skills
As you'll be using hospital computerised patient systems, it's a good idea to highlight your proficiency in Microsoft Office and any relevant software. If you have experience with similar systems, mention it! If not, consider doing a quick online tutorial to boost your confidence.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewers. Inquire about the team dynamics, how they support their staff, or what a typical day looks like. This shows that you're engaged and serious about contributing to their welcoming environment.