HR Operations Team Manager

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.

Main duties of the job: UHS (University Hospital Southampton Trust) provides a proactive recruitment service to our Managers and our HR Operations Team is responsible for the onboarding of our staff at all levels. The team also oversees international recruitment, visa checks, DBS and contract changes and payroll. You will lead a team of HR Administrators and Co-ordinators to deliver a compliant, efficient and reliable service to the Trust. We work across 250 job roles and recruit over 2500 people a year. This is a dynamic role where attention to detail, interest in policies, regulations and HR employment law is required. The work your team delivers ultimately ensures our hospital is fully staffed and can treat our patients. Your knowledge of HR compliance and legislation around visas and DBS will be critical.

Working for our organisation: As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. Specific to this role is the suitability for agile working which is a mixture of on-site and remote working. In addition, we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed job description and main responsibilities: You will collaborate with hiring managers across professions at all levels and work alongside Talent Acquisition and Medical Recruitment teams. You will need to be a confident communicator and experienced team manager. Above all things, you will support and manage your team to deliver the required level of service to the Trust. This will include monitoring and managing KPIs, assessing and implementing training, reviewing and building processes and coaching and developing others. This level of operational management and the service your team provides has a direct effect on the patients we serve. If we fail to recruit the right talent within the right timescale it’s experienced by our patients and when we get it right, it’s noticed by our colleagues.

• Lead a high volume operational HR team to deliver on deadlines and KPIs, providing high quality experience to candidates and colleagues.
• Have experience of dealing with pay and contractual queries and the ESR HR system.
• Have excellent knowledge of Home Office systems and policies related to employing and managing migrant workers.
• Have experience of managing pre-employment checks processes and maintaining assurance against NHS standards.
• Practice attention to detail and ability to read and understand complex policy documents.
• Demonstrate a proven track record of managing compliance and identifying and escalating risks.

To be successful you will have experience of managing a successful HR team delivering a high level of customer service, as well as a firm understanding of HR compliance and governance. Elements of this role may be in scope for the HIOW Recruitment Hub, which is under development and will be hosted by University Hospital Southampton; and offers the potential to scale and innovate the resourcing service. We offer hybrid working for this role, 50/50 working onsite and remotely.

Person specification: Qualifications, knowledge and experience: Educated to degree-level standard, or equivalent relevant experience and knowledge. CIPD Post-Graduate diploma in HR (Level 7) or equivalent level of knowledge gained through experience. Evidence of continuing personal and professional development. Thorough understanding of UKVI immigration law relating to the employment and management of migrant workers. Previous experience of managing projects and ability to deal with changing priorities. Supervisory or managerial experience and proven experience of delivering against KPIs and targets. Qualification in Project Management. Experience of using sponsor management system. Previous experience of health sector recruitment. Experience of using TRAC recruitment system.

Values and Behaviours: Patients First, Always Improving, Working Together.

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.

Getting to work should be as easy as possible and that’s why we have introduced the UHS travel promise – a commitment from the Trust that we will provide reasonable travel options for every member of staff. Every member of staff can apply for a permit to use our park & ride facility. Eligibility for on-site parking is dependent on the nature and requirement of the role. All staff can also access a range of discounted benefits relating to travel including reduced price bus tickets, purchase of salary sacrifice bikes and ultra-low emission cars.

Our commitment to equality: Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance. UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.

How and why we use your information: The Trust is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. The European General Data Protection Regulations enhances individuals’ rights and safeguards all of their data in place under the DPA.