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- Tasks: Assist with student accounts and manage financial queries in a dynamic team.
- Company: Join a supportive university finance team at our Farnham Campus.
- Benefits: Gain valuable experience, work in a friendly environment, and develop your skills.
- Why this job: Make a difference by helping students navigate their financial obligations.
- Qualifications: Previous customer service or credit control experience is a plus.
- Other info: Opportunity for growth and learning in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for someone to join our Accounts Receivable Team within the Finance Department, based at our Farnham Campus. This role would suit someone with previous credit control or customer service experience who enjoys working with people. You will communicate with students by email and telephone about their financial obligations to the University, often supporting students from a wide range of nationalities where English may not be their first language. Clear, patient, and professional communication is essential.
The team handles a high volume of enquiries, so you will need to respond promptly and accurately while maintaining a helpful and professional approach. You will analyse and investigate student and customer accounts using the University’s finance system (Unit4 Business World) and the student records system. In addition, you will work closely with internal teams and external contacts to ensure queries are resolved efficiently and to a high standard.
You will also prepare refunds and BACS payments, making attention to detail a key part of the role. You will be comfortable using computer-based accounting systems and Microsoft Office, particularly Excel. GCSEs (or equivalent) at grade C or above in Maths and English are required.
This is a great opportunity to join a supportive team and play an important role in the University’s day-to-day financial operations.
For an informal conversation regarding the role please contact Lauren Bennett, AR/AP Team Leader at lauren.bennett@uca.ac.uk and 01252 892643.
Accounts Receivable Assistant employer: University for the Creative Arts
Contact Detail:
University for the Creative Arts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Receivable Assistant
✨Tip Number 1
Network like a pro! Reach out to current employees at the University or in similar roles on LinkedIn. A friendly chat can give us insights into the team culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to accounts receivable and customer service. We should also think of examples from our past experiences that showcase our communication skills and attention to detail.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Unit4 Business World and Excel before the interview. We can mention any relevant experience we have with these systems to impress the hiring team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Accounts Receivable Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous credit control or customer service experience. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the Accounts Receivable Assistant position and how your background makes you a great fit for our team. Keep it friendly and professional!
Showcase Your Communication Skills: Since you'll be communicating with students from diverse backgrounds, it's crucial to demonstrate your clear and patient communication style. Consider including examples of how you've successfully handled inquiries in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the process!
How to prepare for a job interview at University for the Creative Arts
✨Know Your Numbers
Brush up on your understanding of basic accounting principles and the finance systems mentioned in the job description. Familiarity with Unit4 Business World will give you an edge, so if you can, try to get a demo or watch some tutorials before the interview.
✨Practice Clear Communication
Since you'll be dealing with students from diverse backgrounds, practice explaining financial concepts in simple terms. Role-play with a friend or family member to ensure you can communicate clearly and patiently, especially when discussing sensitive topics like financial obligations.
✨Showcase Your Attention to Detail
Prepare examples from your past experience where your attention to detail made a difference. Whether it was catching an error in a report or ensuring accurate data entry, be ready to share these stories to demonstrate your capability in handling financial tasks.
✨Be Ready for High Volume Scenarios
Think about how you would manage a high volume of enquiries. Prepare to discuss strategies you've used in previous roles to stay organised and efficient under pressure. This will show that you're not only capable but also proactive in managing workload.
