At a Glance
- Tasks: Coordinate and grow the Kids & Teen Active Programme while managing fitness classes.
- Company: Join UCS Active, a top independent school with a vibrant community.
- Benefits: Competitive salary, flexible hours, and opportunities for professional development.
- Other info: Dynamic role with potential for additional hours and career growth.
- Why this job: Make a real impact on youth sports and fitness in a fun environment.
- Qualifications: Passion for customer service and experience in fitness or youth activities.
The predicted salary is between 32243 - 39408 £ per year.
Reports to: Fitness Services Manager
Location: UCS Active, Frognal
Salary: £26,125 (FTE £32,650)
Start Date: 1st October 2026
Hours: Part time – 32 hours per week. 4 days a week (shifts include early mornings, evenings and weekends). Additional hours may be offered for this role, as well as the opportunity to teach exercise classes and coaching, thus enhancing salary rate.
Type of DBS required: Enhanced
University College School (UCS) is one of the top independent schools in the UK. Operating as three linked schools at separate sites in Hampstead, it educates 1100 students from age 4 to 18. The main aims of the school are the pursuit of academic excellence with a strong ethos of independent thought and individual judgment.
The School has improved revenue generation from spare capacity through the auspices of a wholly owned not-for-profit trading subsidiary company, UCS Facilities. Trading activities are overseen by the UCS Enterprise Office, which manages the operation of a health and fitness club ("UCS Active"), a sports/swimming pool complex and on letting any spare capacity in school buildings and facilities for social and business use.
UCS Active wishes to appoint a Kids Active Programme Assistant / Duty Manager as a key member of the Enterprise Office.
The Senior School is located within easy walking distance of Finchley Road (Metropolitan and Jubilee lines), Finchley Road & Frognal (Overground), Hampstead (Northern line) and West Hampstead (Thameslink) stations. Staff are encouraged to use public transport, although limited car parking may be available on site.
Job Purpose
The Activities Coordinator plays a key role in supporting the Fitness Services Manager in the day-to-day coordination and growth of the Kids & Teen Active Programme. This role involves a hands-on approach to developing and running children's and teenager sports performance holiday programmes, coordinating the termly Kids Active timetables, and ensuring high-quality service delivery across the club. The role would also include practical fitness work in the form of fitness instructing for both adults and teens.
A breakdown of allocation for each area would roughly be:
- Current Kids Active coordinating: 20%
- Assisting with structural build of new initiatives: 30%
- Reception (Front of House) / Duty Manager work: 30%
- Fitness instruction class lead: 20%
Job Scope
1. General
- Assist the Fitness Services Manager in ensuring the smooth running and growth of the Kids / Teen Active Programme.
- Act as Duty Manager / Front of House Receptionist on pre-assigned shifts (including early mornings, evenings, and weekends).
- Conduct guided tours of the facility for prospective members and visitors.
- Support member and staff events like tournaments across the facility as required.
- Collaboratively engage with the wider team within a school/club environment.
- Support the senior management team with ad-hoc operational tasks.
2. Reception
- Serve as a primary point of contact at Front of House, warmly greeting all members, guests, and stakeholders.
- Manage facility registration and enforce security and administrative entry procedures.
- Handle incoming phone calls and email inquiries in a professional and timely manner.
- Assist with promoting club campaigns, course openings, and maximizing sales opportunities.
3. KA / TA Programme Administration and Growth
- Monitor and manage the dedicated Kids Active email inbox, responding to parental inquiries promptly.
- Assist in designing, scheduling, and publishing the termly Kids Active timetable and sports performance holiday camp schedules.
- Coordinate termly course logistics, including staff rotas, class capacity management, and key dates.
- Draft and send clear communications to parents regarding upcoming courses, booking deadlines, and payment follow-ups.
- Holiday Programme Development: Taking a hands-on approach to designing and running teenage sports performance holiday camps.
- Timetable Coordination: Organizing and managing the termly Kids Active timetables and course schedules.
- Service Quality: Ensuring high standards of service delivery and customer experience across all areas of the club.
4. Customer Care
- Maintain exceptionally high standards of customer service across all touchpoints.
- Deliver strong after-sales care through proactive communication and gathering regular feedback from parents and members.
Person Specification
- Customer Service: Proven track record or passion for delivering high-standard customer care.
- Communication: Clear, friendly, and professional written and verbal communication skills.
- Organization: Strong administrative and multi-tasking skills with attention to detail.
- IT Literacy: Basic IT skills (training on internal software will be provided).
- Teamwork: Ability to work collaboratively within a lively club and school environment.
- Cheerful, energetic, and approachable personality.
- Reliable and comfortable working flexible shift patterns (mornings, evenings, weekends).
- Proactive problem-solver with a hands-on attitude toward youth sports and activities.
Please send your CV and Cover letter to Closing date: Friday 21st August 2026
Safeguarding
University College School is fully committed to safeguarding and promoting the welfare of children. The successful applicant will be required to undertake an Enhanced DBS check before commencing employment. This is a requirement as the position is within a school working with children aged under 18. UCS will also undertake its own recruitment checks through contact with previous employers, and others, to confirm applicants' identities and their professional records.
Activities Coordinator / Fitness instructor (Duty Manager) in London employer: UNIVERSITY COLLEGE SCHOOL
UCS is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. As a Marketing and Communications Manager, you will enjoy competitive benefits such as a contributory pension scheme, interest-free loans, and access to on-site gym facilities, all while working in a supportive environment that values innovation and collaboration within the prestigious setting of London day schools.
StudySmarter Expert Advice🤫
We think this is how you could land Activities Coordinator / Fitness instructor (Duty Manager) in London
✨Join Local Fitness Communities
Get involved in local fitness groups or clubs. Join classes, workshops, or events where personal trainers gather—this is your chance to showcase your skills and passion. Plus, networking with fellow fitness enthusiasts can lead you to part-time roles or insider info on openings!
✨Offer Free Workshops
Consider hosting free fitness workshops or classes in your area. Not only does this build your reputation, but it also showcases your expertise to potential clients and hiring managers. You might just catch the eye of someone from UNIVERSITY COLLEGE SCHOOL looking for trainers!
✨Utilise Social Media Wisely
Leverage platforms like Instagram and Facebook to post workout tips, transformations, and client testimonials. Create a professional presence that highlights your personal training style, and don’t shy away from tagging local gyms or fitness brands that might be hiring part-time trainers!
✨Apply Directly to Gyms
Don’t just rely on job boards! Head to local gyms and fitness centres and ask if they're looking for part-time trainers. A personal visit can make you stand out, plus you might get a chance to demonstrate your skills right then and there. And remember, check out the careers page on UNIVERSITY COLLEGE SCHOOL's website too!
We think you need these skills to ace Activities Coordinator / Fitness instructor (Duty Manager) in London
Some tips for your application 🫡
Show off your qualifications:Make sure to highlight your fitness qualifications and certifications prominently on your CV. If you’ve got any relevant courses or specialisations like nutrition or fitness classes, shout about them! It gives us a quick insight into your expertise in personal training.
Bring your personality to your cover letter:We’re looking for someone who not only knows their stuff but can also connect with clients. Use your cover letter to showcase your passion for fitness and how you can motivate others. Share a brief story or experience that demonstrates your coaching style – this is your chance to let your personality shine!
Tailor your experience to the role:When detailing your experience, focus on roles where you've helped others reach their fitness goals. Mention any part-time work or volunteer roles in fitness that show your ability to coach and support clients. This lets us see how you will relate to our clients at UNIVERSITY COLLEGE SCHOOL.
Keep it concise but impactful:As it's part-time, we know time is of the essence! Keep your CV and cover letter concise while ensuring they pack a punch. Use bullet points for easy reading and focus on key achievements in your previous roles. It makes it easier for us to see the value you can bring to UNIVERSITY COLLEGE SCHOOL!
How to prepare for a job interview at UNIVERSITY COLLEGE SCHOOL
✨Showcase Your Coaching Skills
Since you’re applying for a part-time role in fitness and personal training, be prepared to demonstrate your coaching abilities. This might involve a practical assessment where they'll ask you to conduct a mini training session or walk them through a workout, so brush up on your cues and motivational techniques!
✨Know Your Fitness Tech
Be ready to discuss the fitness technology and tools you're familiar with, like apps for tracking workouts or nutrition. Many clients now look for trainers who can integrate tech into their training, so mentioning tools or platforms you’ve used can show you’re up-to-date with current trends in the fitness industry.
✨Highlight Your Availability and Flexibility
As a part-time trainer, your availability is key. Be clear about your schedule and show you're adaptable to clients' needs. Highlight any previous experience working with varied client schedules, which is often crucial in this role, as people might want sessions early mornings or late evenings.
✨Share Your Success Stories
Prepare to discuss specific examples of your past clients' successes. Whether it's helping someone achieve their weight loss goals or improving their strength, having concrete stories will help illustrate your impact. Bring along any testimonials or results, if you have them, to make your case even stronger when chatting with UNIVERSITY COLLEGE SCHOOL.
