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- Tasks: Support apprenticeship outcomes through effective administration and communication.
- Company: Join UCEM, a leading online education provider focused on sustainability and student success.
- Benefits: Enjoy flexible working, generous holiday allowance, and a supportive work culture.
- Why this job: Kickstart your career in a dynamic environment that values passion, integrity, and excellence.
- Qualifications: GCSE Maths and English at Grade C/4 or above; relevant experience preferred.
- Other info: Embrace diversity and inclusion in a role that makes a real impact.
Full time (35 hrs/wk), permanent. Split place of work between Horizons (Reading, Berkshire) and Home, with up to 30 days per year spent at Horizons. Salary up to £26,000 pa plus benefits.
We have an exciting opportunity for someone to join our busy and fast-paced Apprenticeship Business Management team, offering invaluable support to drive apprenticeship outcomes and student success. As the Business Administrator, you will provide effective and professional administration, working closely with Business Support Officers and the Apprenticeship team to support the delivery of operational objectives. You will be involved in a range of administrative duties to support changes in apprentice circumstances, funding, compliance and other general duties as required. This is a brilliant opportunity for anyone looking to enhance or kickstart their administrative career in the Higher Education sector.
Your accountabilities and responsibilities include:
- Prepare documentation and process requests relating to apprentice change of circumstances, e.g., change of employer, change of employing entity, change of apprenticeship, change of degree, change of pathway, break in learning, withdrawal etc.
- Act as the first point of contact for all apprenticeship on-programme enquiries.
- Support the development and maintenance of 'controls processes' to support the achievement of ESFA Compliance.
- Prepare documentation and process requests relating to apprentice progression, gateway, end point assessment (EPA) and completions.
Our main requirements:
- GCSE Maths and English Language Grade C or 4 or above.
- Further education level qualifications or equivalent professional experience.
- Recent business support, customer service or administrative experience in either an apprenticeship facing role or in a role linked to government funded programmes.
- Digital skills: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint.
At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.
University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.
For the full job specification and contact details please visit the current vacancies page of the UCEM website.
TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to the UCEM recruitment inbox (details found within the job specification) by no later than Friday 02 May 2025 at 5.00 p.m.
EQUALITY, DIVERSITY, AND INCLUSION: Here at UCEM we champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Business Administrator (Apprenticeships) employer: University College of Estate Management
Contact Detail:
University College of Estate Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator (Apprenticeships)
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Business Administrator in the apprenticeship sector. Understanding the nuances of apprentice change of circumstances and compliance will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your digital skills, especially with MS Office applications like Excel and PowerPoint. Being proficient in these tools is crucial for the administrative tasks you'll be handling.
✨Tip Number 4
Demonstrate your alignment with UCEM's values of Passion, Integrity, Excellence, and Support during your interactions. Showing that you share their commitment to student success can make a positive impression.
We think you need these skills to ace Business Administrator (Apprenticeships)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Administrator position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific skills and experiences that make you a great fit for the Apprenticeship Business Management team.
Highlight Relevant Experience: In your CV, emphasise any previous administrative, customer service, or business support roles. Include specific examples of how you've contributed to similar environments, especially in education or apprenticeship settings.
Complete the Recruitment Check Form: Make sure to fill out the Recruitment Check Form accurately. This is a crucial part of your application, so double-check for any errors before submitting it along with your CV and cover letter.
How to prepare for a job interview at University College of Estate Management
✨Research the Company
Before your interview, take some time to learn about the University College of Estate Management (UCEM). Understand their values, mission, and the specific role of Business Administrator within the Apprenticeship team. This will help you tailor your answers and show genuine interest.
✨Prepare for Common Questions
Anticipate questions related to your administrative experience, customer service skills, and how you handle changes in circumstances. Be ready to discuss specific examples from your past roles that demonstrate your ability to support apprenticeship outcomes and student success.
✨Showcase Your Digital Skills
Since the role requires proficiency in MS Office, be prepared to discuss your experience with tools like Word, Excel, and PowerPoint. You might even want to mention any specific projects where you used these skills effectively.
✨Emphasise Your Values
UCEM values Passion, Integrity, Excellence, and Support. Think of examples from your previous work or studies that reflect these values. Demonstrating alignment with the company's ethos can set you apart from other candidates.
