About us
UCL is a world-leading university with a large and diverse student community, a complex academic portfolio and a wide range of professional services that support education, research and institutional delivery.
Student and Registry Services is one of the larger Professional Services divisions at UCL, providing essential services to UCL’s 50,000 students, 160,000 applicants and for supporting academic departments and administrative staff in delivering a high-quality student experience.
About the role
As a Product Owner within UCL’s Student Lifecycle Change Portfolio, you will play a key role in shaping and driving technology-enabled change across our student lifecycle services, processes, data and systems. Based within Student and Registry Services (SRS), you will provide senior business ownership for a defined product, service or capability, ensuring that its development and priorities support UCL’s wider strategic ambitions and the needs of our students, staff and academic community.
Working closely with the relevant SRS Director and senior service owners, you will translate strategic and operational objectives into clear product priorities, ensuring that decisions reflect business needs, service requirements, policy and regulatory obligations. You will also contribute to the wider Product Owner community across the portfolio, helping to embed consistent approaches to governance, prioritisation and delivery.
You will build strong working relationships with colleagues across Information Services Division (ISD), Portfolio Delivery Managers and stakeholders from across UCL. Working collaboratively within a matrix delivery environment, you will ensure that business priorities, product decisions, delivery plans, risks and dependencies are aligned. You will play an important role in ensuring that technology-enabled change is deliverable within available capacity, meets the needs of its users and can be successfully adopted and sustained within business-as-usual operations.
Please note, this is an 18-month internal secondment role, available to current UCL staff only. This role offers hybrid working with currently a minimum of 1-2-days per week onsite at our Bidborough House office (subject to change).
If you have any queries about the role, please contact Daniel Farrell at:
daniel.farrell@ucl.ac.uk / Sue Walker at: sue.walker@ucl.ac.uk
Job Ref: B06-00230
Closing Date: 20-11-2026– 23:59 (UK time)
About you
You will be an experienced product, service or business change professional who can work confidently across complex operational, policy, data and technology environments. You will be able to understand user needs, institutional priorities and service constraints, and translate them into clear product direction and practical delivery priorities.
You will be comfortable working in a matrix environment, taking direction from senior SRS leaders while contributing to a wider Product Owner capability across the portfolio. You will bring sound judgement, strong stakeholder skills and the ability to make balanced decisions where requirements conflict and capacity is constrained.
What we offer
- 41 days’ holiday (27 days annual leave, 8 bank holidays, 6 closure days)
- Option to purchase 5 additional days’ annual leave
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme, season ticket loan, and immigration loan
- Relocation support for eligible posts
- On-site nursery and gym
- Enhanced maternity, paternity, and adoption pay
- Staff Support Service (employee assistance programme)
- Discounted medical insurance
Full details: UCL Rewards and Benefits.
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We particularly encourage applications from candidates underrepresented in UCL’s workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and – for Grade 9 and 10 roles – women.
Read more: UCL Equality, Diversity and Inclusion.
Applicants should also familiarise themselves with UCL’s policies on: Prevention of Bullying, Harassment and Sexual Misconduct Policy and Personal Relationships Policy
Product Owner (Timetabling) - 18 month secondment - UCL Internal Applicants Only in London employer: UNIVERSITY COLLEGE LONDON
UCL's Information Services Division (ISD) is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration among over 50,000 staff and students. With a commitment to employee growth, ISD provides extensive benefits including 41 days of holiday, a defined benefit pension scheme, and opportunities for professional development in cutting-edge technology areas. Located in the heart of London, UCL promotes a diverse and inclusive culture, making it an ideal place for those looking to make a meaningful impact in higher education.
