About us
UCL’s HR People Partnering team supports colleagues across faculties and departments. The HR, Finance & Research and Innovation Programme is a core enabler of UCL’s 2030 strategy, creating clear, efficient and compliant processes that support a sustainable operating model. Its Aligning our Ways of Working project aims to improve the experience of colleagues delivering and using operational services across the university.
About the role
As HR Support Officer, you will provide administrative and coordination support to the HR, Finance & Research and Innovation Programme, working closely with HR People Partners, Faculty Change Leads and the programme team. You will independently manage assigned activities and support confidential and sensitive HR processes, including organisational change.
Your responsibilities will include preparing HR templates and communications, coordinating meetings, taking accurate minutes, maintaining documentation and consultation sites, and managing shared inboxes. You will also prepare reports and presentations, maintain accurate records and identify opportunities to improve administrative processes. This London-based, Grade 7 role is available for hybrid working.
About you
You will bring strong HR administration and organisational skills, with an understanding of HR policies, processes and procedures. You will be confident working independently, using initiative and managing competing priorities while maintaining accuracy and confidentiality.
You will communicate clearly, build effective working relationships and handle sensitive queries with discretion. You will be comfortable coordinating meetings, preparing documents and presentations, and maintaining organised records. A collaborative, flexible approach and a commitment to continuous improvement will help you succeed in this role.
What we offer
As well as exciting opportunities, UCL offers a range of great benefits.
- 41 days’ holiday (27 days annual leave, 8 bank holidays, 6 closure days)
- Option to purchase 5 additional days’ annual leave
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme, season ticket loan, and immigration loan
- Relocation support for eligible posts
- On-site nursery and gym
- Enhanced maternity, paternity, and adoption pay
- Staff Support Service (employee assistance programme)
- Discounted medical insurance
Find out more: UCL Rewards and Benefits.
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We particularly encourage applications from candidates underrepresented in UCL’s workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and – for Grade 9 and 10 roles – women.”
Read more: UCL Equality, Diversity and Inclusion.
Applicants should also familiarise themselves with UCL’s policies on: Prevention of Bullying, Harassment and Sexual Misconduct Policy and Personal Relationships Policy
HR Support Officer x4 in London employer: UNIVERSITY COLLEGE LONDON
UCL's Information Services Division (ISD) is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration among over 50,000 staff and students. With a commitment to employee growth, ISD provides extensive benefits including 41 days of holiday, a defined benefit pension scheme, and opportunities for professional development in cutting-edge technology areas. Located in the heart of London, UCL promotes a diverse and inclusive culture, making it an ideal place for those looking to make a meaningful impact in higher education.
