About usThe UCL Estate comprises over 240 buildings, more than 6.5 million square feet of academic accommodation and around 4500 owned student bedrooms. The location, scale, variety and complexity of the estate are unparalleled in the sector, including world-leading research, teaching, offices and student accommodation within our Bloomsbury and UCL East campus, at Stratford.
Together, Campus Experience and Infrastructure and Estates Development (CE&I and ED) is responsible for managing all aspects of the UCL Estate from the strategic to the operational, including property asset management, master-planning, capital projects and seamless end to end operational support. The function comprises approximately 350 FM and property professionals, project managers and customer facing operational colleagues.
This key activity supports the student and campus experience for our 46,000 students and 13,000 staff across our sites. From providing student accommodation, security and catering, to delivering an estates masterplan and all forms of capital projects in a sustainable manner. We are a collective of technical professionals who work together to deliver a resilient, functional, and vibrant estate. We have a proud history, and the ambition and drive to innovate.
We strive to provide a coordinated and customer-oriented approach to both buildings andservices, maintaining and transforming UCL's Estate, so that it directly contributes to the creation of a truly inspirational environment for our academics, students and staff. We aim to provide the best possible experience, and responsive support, to our students and campus users in respect of the physical estate and all our campus services. About the roleThe Head of Delivery will set and lead the delivery culture and standards of the Capital Programme's construction projects in delivery.
With oversight from supplier selection through pre-construction, construction to handing over to operations and academic occupation, the Head of Delivery will set and lead the delivery standard for capital programme works on behalf of UCL to objectively;· Deliver a safe and respectful working environment for the workforce and work site adjacencies seeking industry leading-best practice in delivery.· Establish a high-quality interface with public realm focused on respecting and not interrupting a high-quality campus experience.· Ensure rigorous regulatory compliance for the works in delivery, setting the standard for how works are inspected and by whom.· Set a delivery model and standard for delivering world-class quality.· Ensure a seamless handover to operational and academic occupants, leading culture of engagement with operational colleagues and end users in the project delivery model.· Oversee project reporting to ensure rigorous command of works in delivery from a programmatic and resourcing lens, setting the standard for how we monitor and report on construction works in progress.· Oversee HSE reporting and near-miss and incident investigation, ensure robust and measured responses are actioned within the works in progress and lessons learned cascaded across the programme in delivery.· Ensure works in delivery meet existing UCL Standards and working closely with the UCL Health and Safety, Engineering and Operations teams to highlight if/where UCL standards do not delivery construction industry best practice and conceive pathways to agree and close any gaps.
The Head of Delivery will work with all respective Capital Programme Assistant Directors and UPOs, who will retain ultimate responsibility for their projects in deliveryThe Head of Delivery will assess skills gaps within the Capital Programme team and work will propose relevant training to close any skills gaps.
About youWith a focus is on delivery assurance and how we put people to work to deliver world-class places and spaces, the Head of Delivery will work with Capital Programme leadership team, the SLT and the Health and Safety and Operations team to set and define the aspired delivery culture for the programme and will review and drive enhancement in existing ways of working.
Key considerations will include;· Safety Culture and Project delivery leadership behaviours· Roles and Responsibilities of our UPOs and PMOs in regard to health and safety and project delivery assurance· Competency assessment and training/coaching to raise qualitive performance and confidence across programme· Pre-Start checklists and establishing methods to assure project set up.· Quality of our CPPs and RAMS · Training, review standards.· Quality of our site safety inspections.· Raising and closing out inspection and audit actions.· Monitoring and reporting progress on site.· Incidence response and reporting.· Quality of our monitoring and reporting.· Quality of how we put people to work daily/· Site set-up standards.· Welfare arrangements· Logistics arrangements· Interfaces with live academic spaces· Communications with stakeholders and project environment neighbourhoodWhat we offerIn return, you'll have the opportunity to make a significant impact within Student Lifecycle portfolio, working alongside talented colleagues.
We offer a collaborative environment where your ideas are valued, your growth is supported, and your work directly contributes to the university's bold strategic goals. Our people really are our greatest asset and we invest in them so that they can fulfil their potential. Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets. As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Flexible working options
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insuranceAs well as the exciting opportunities this role presents, we also offer great benefits. Please visit to find out more. Our commitment to Equality, Diversity and InclusionAs London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department. You can read more about our commitment to Equality, Diversity and Inclusion here: Work at UCLpages:
Head of Delivery in London employer: UNIVERSITY COLLEGE LONDON
UCL's Information Services Division (ISD) is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration among over 50,000 staff and students. With a commitment to employee growth, ISD provides extensive benefits including 41 days of holiday, a defined benefit pension scheme, and opportunities for professional development in cutting-edge technology areas. Located in the heart of London, UCL promotes a diverse and inclusive culture, making it an ideal place for those looking to make a meaningful impact in higher education.
