About us
The Office of the Vice Provost (Education and Student Experience) works across UCL to enhance the educational experience and support student success. The Feedback and Assessment Programme brings together colleagues from across UCL to improve staff and student experiences of feedback and assessment, strengthen assessment integrity and ensure that our assessment regulations, processes and reporting continue to meet the needs of our students, staff and the wider regulatory environment.
Working in partnership with faculties, departments and professional services, the Programme brings together expertise across areas including assessment regulations, operations and platforms, pedagogic support and guidance, and data and reporting. This is an opportunity to contribute to an important programme of institutional improvement at one of the world's leading universities.
About the role
We are looking for an experienced Feedback and Assessment Programme Manager to provide specialist programme management expertise across UCL's Feedback and Assessment Programme. You will work with academic and professional services colleagues to coordinate improvement activity, maintain momentum and support the delivery of institutional priorities relating to feedback, assessment and student academic experience.
Working with a high degree of autonomy, you will bring together data, evidence, policy and stakeholder perspectives to support informed decision-making and sustained improvement. You will maintain programme plans, monitoring frameworks and risk registers, coordinate activity across multiple programme strands and identify and address barriers, risks and dependencies that could affect delivery.
You will also play an important role in supporting governance and senior decision-making, preparing high-quality reports, briefing papers, analysis and presentations, and ensuring that agreed decisions are translated into deliverable activity. The role includes supporting recommendations arising from institutional reviews and enhancement initiatives, including UCL's work relating to AI and assessment.
This is a highly collaborative role requiring you to build effective relationships across faculties and professional services, facilitate meetings and workshops, bring together diverse perspectives and influence colleagues to deliver shared objectives. You will also use evidence and data to identify opportunities for continuous improvement and help share effective practice across UCL.
Please note, this is a part time (0.4 FTE/ 14.6hrs per week) role offered on a 3-year fixed term contract basis in the first instance. The role offers hybrid working with currently a minimum of 20-40% onsite per week in our Bloomsbury offices.
Job Ref: B06-00217
Closing Date: 04-11-2026 – 23:59 (UK time)
About you
You will be an experienced programme or project professional with a strong understanding of the higher education environment and an interest in improving student academic experience, feedback and assessment. You will have significant experience coordinating complex projects, programmes or strategic initiatives involving multiple stakeholder groups and organisational boundaries.
You will be confident supporting senior committees and governance groups, developing programme plans and monitoring frameworks, managing risks and dependencies, and producing clear, high-quality reports and briefings for senior audiences. You will have strong analytical skills and the ability to interpret complex information and use evidence to support effective decision-making.
Crucially, you will be an excellent relationship builder and communicator, able to bring together academic and professional services colleagues with different perspectives and priorities. You will be comfortable working independently, exercising sound judgement and managing competing priorities in a complex environment, while maintaining a clear focus on delivery and continuous improvement.
Experience of working in higher education, particularly in areas relating to student experience, assessment, feedback, academic quality, educational enhancement or careers and employability, would be highly relevant to this role. You will bring a collaborative, evidence-informed approach and a commitment to supporting positive outcomes for students and staff.
What we offer
- 41 days’ holiday (27 days annual leave, 8 bank holidays, 6 closure days)
- Option to purchase 5 additional days’ annual leave
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme, season ticket loan, and immigration loan
- Relocation support for eligible posts
- On-site nursery and gym
- Enhanced maternity, paternity, and adoption pay
- Staff Support Service (employee assistance programme)
- Discounted medical insurance
Full details: UCL Rewards and Benefits.
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We particularly encourage applications from candidates underrepresented in UCL’s workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and – for Grade 9 and 10 roles – women.
Read more: UCL Equality, Diversity and Inclusion.
Applicants should also familiarise themselves with UCL’s policies on: Prevention of Bullying, Harassment and Sexual Misconduct Policy and Personal Relationships Policy
Feedback and Assessment Programme Manager (0.4 FTE 3-Year Fixed Term Contract) in London employer: UNIVERSITY COLLEGE LONDON
UCL's Information Services Division (ISD) is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration among over 50,000 staff and students. With a commitment to employee growth, ISD provides extensive benefits including 41 days of holiday, a defined benefit pension scheme, and opportunities for professional development in cutting-edge technology areas. Located in the heart of London, UCL promotes a diverse and inclusive culture, making it an ideal place for those looking to make a meaningful impact in higher education.
