Digital Learning People Partner in London

UCL’s Organisational Development (OD) team supports over 16,000 colleagues to develop the personal, professional and leadership capabilities needed to deliver the university’s strategic ambitions. Equality, diversity and inclusion are central to our approach.

As our OD Digital Learning Partner, you will translate organisational priorities into practical, inclusive and evidence-informed learning solutions. Working collaboratively across UCL, you will improve learning design, strengthen learner journeys and help colleagues access development that meets their needs. You will act as LLD’s lead business specialist for myLearningHub, working with product and technical colleagues to support its effective operation and development. This will include improving learning pathways, platform configuration, automation, reporting and connections with other learning services. You will also coordinate and continuously improve UCL’s mandatory learning offer, working with policy owners and subject matter experts to ensure learning remains relevant, targeted and effective. Using data, evaluation and learner feedback, you will identify improvements across our learning provision. The role includes line management, developing colleagues and maintaining high standards of learning design and service delivery.

You will bring significant experience of workplace learning and development within a complex organisation, with a strong understanding of adult learning and experience of designing effective digital, virtual, face-to-face and blended learning experiences. You will have substantial practical experience of administering, configuring and developing an enterprise learning management system. Experience of Cornerstone OnDemand is valuable, although expertise in a comparable platform, together with the ability to develop CSOD knowledge quickly, is equally relevant. A confident collaborator, you will build strong stakeholder relationships, provide credible professional advice and communicate learning and technical concepts clearly to different audiences. You will be comfortable translating strategic priorities into deliverable plans and using learning data and feedback to improve quality, accessibility and impact. You will also have experience of managing and developing staff, balancing competing priorities and improving services and processes. Above all, you will bring a commitment to inclusion, continuous improvement and creating engaging, accessible learning experiences. Experience of mandatory learning, connected learning platforms, supplier management or emerging technologies such as AI would be an advantage.

As well as the exciting opportunities this role presents we also offer some great benefits:

• 41 days’ holiday (27 days annual leave, 8 bank holidays, 6 closure days)
• Option to purchase 5 additional days’ annual leave
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme, season ticket loan, and immigration loan
• Relocation support for eligible posts
• On-site nursery and gym
• Enhanced maternity, paternity, and adoption pay
• Staff Support Service (employee assistance programme)
• Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion: As London’s Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We particularly encourage applications from candidates underrepresented in UCL’s workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and – for Grade 9 and 10 roles – women.

Applicants should also familiarise themselves with UCL’s policies on: Prevention of Bullying, Harassment and Sexual Misconduct Policy and Personal Relationships Policy.