About us
UCL’s Professional Services (PS) Hub brings together customer-facing and transactional services across HR, Finance, Estates, IT and Business Operations. We are committed to delivering high-quality, efficient services with a strong focus on customer experience.
Within the PS Hub, the Business Operations team provides a centre of excellence for administrative and executive support, working across UCL’s Vice-Provost and Vice-President Offices to support the effective delivery of their priorities.
About the role
We are seeking two organised and proactive Executive Assistants to provide high-level support to one Vice-Provost or three Directors across UCL’s Vice-Provost and Vice-President Offices. Reporting to the Executive Support Manager, you will manage complex diaries and inboxes, coordinate national and international travel, and liaise with senior colleagues and external partners.
You will organise meetings, committees, events and away days, prepare agendas, take notes and monitor actions, while handling confidential information with discretion. You will also support specialist projects, recruitment and staff induction, and work collaboratively with other Executive Assistants to provide continuity of support.
The role is based in London, with hybrid working available in line with UCL’s arrangements and operational requirements.
If you have any questions about the application process or the role please contact Passant Khalifa (Senior Recruiter) at p.khalifa@ucl.ac.uk
About you
You will have experience providing senior-level administrative and secretarial support to multiple leaders within a complex organisation, including managing busy diaries and organising committee meetings and events.
You will bring excellent written communication skills, advanced proficiency in Microsoft Word, PowerPoint and Excel, and meticulous attention to detail. You will be able to manage competing priorities, maintain high standards under pressure and adapt confidently to changing requirements at short notice.
A proactive and collaborative approach is essential, alongside the ability to build strong working relationships, influence colleagues at all levels and exercise sound judgement when handling complex or sensitive matters. Experience within higher education or a research environment would be an advantage
What we offer
As well as exciting opportunities, UCL offers a range of great benefits. Find out more: UCL Rewards and Benefits.
- 41 days’ holiday (27 days annual leave, 8 bank holidays, 6 closure days)
- Option to purchase 5 additional days’ annual leave
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme, season ticket loan, and immigration loan
- Relocation support for eligible posts
- On-site nursery and gym
- Enhanced maternity, paternity, and adoption pay
- Staff Support Service (employee assistance programme)
- Discounted medical insurance
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We particularly encourage applications from candidates underrepresented in UCL’s workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and – for Grade 9 and 10 roles – women.”
Read more: UCL Equality, Diversity and Inclusion.
Applicants should also familiarise themselves with UCL’s policies on: Prevention of Bullying, Harassment and Sexual Misconduct Policy and Personal Relationships Policy
Executive Assistant x2 employer: UNIVERSITY COLLEGE LONDON
UCL's Information Services Division (ISD) is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration among over 50,000 staff and students. With a commitment to employee growth, ISD provides extensive benefits including 41 days of holiday, a defined benefit pension scheme, and opportunities for professional development in cutting-edge technology areas. Located in the heart of London, UCL promotes a diverse and inclusive culture, making it an ideal place for those looking to make a meaningful impact in higher education.
