At a Glance
- Tasks: Lead and grow UCL's commercial services, including retail, catering, and venues.
- Company: Dynamic charity organisation supporting UCL students with diverse services.
- Benefits: Generous holiday entitlement, pension scheme, and hybrid working options.
- Other info: Flexible working arrangements and a commitment to staff engagement.
- Why this job: Shape the student experience while driving income and innovation in a vibrant environment.
- Qualifications: Proven leadership skills and a passion for commercial growth.
The predicted salary is between 59788 - 59788 £ per year.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
This is an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Are you a commercially driven leader who can grow income, lead high performing teams and turn ideas into successful services? We are looking for an ambitious and experienced Deputy Head of Commercial Services to play a key leadership role across one of the most dynamic Students' Union commercial portfolios in the UK. This is an exciting opportunity to shape and grow our retail, cafes, bars, catering and venue operations while developing new income streams that support the wider student experience. Reporting to the Head of Commercial Services, you will lead the day to day management of our commercial operations through a team of managers covering Retail, Catering, and Venues & Entertainment. You will also drive new business development, identifying and delivering commercial opportunity to make a visible impact across both existing services and future ventures.
Deputy Head of Commercial Services employer: UNIVERSITY COLLEGE LONDON UNION
As a leading charity dedicated to enhancing the student experience at UCL, we pride ourselves on our vibrant work culture that fosters collaboration and innovation. With excellent benefits such as a defined benefit pension scheme, generous holiday entitlement, and support for hybrid working, we are committed to the growth and wellbeing of our staff. Join us at our Bloomsbury campus, where you will have the opportunity to lead dynamic teams and make a meaningful impact on students' lives while enjoying a supportive and engaging workplace.
Contact Details:
UNIVERSITY COLLEGE LONDON UNION Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head of Commercial Services
✨Tip Number 1
Network like a pro! Reach out to current employees at the organisation through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process.
✨Tip Number 2
Prepare for the interview by researching the charity's recent projects and initiatives. Show us that you’re genuinely interested in how you can contribute to UCL’s Student Life Strategy.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your skills in commercial services can help grow income and enhance the student experience. We want to hear your ideas!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who follow our process.
We think you need these skills to ace Deputy Head of Commercial Services
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you dive into your application, take a good look at the job description. It’s packed with info about what we’re looking for, and it’ll help you tailor your application to show us why you’re the perfect fit!
Showcase Your Leadership Skills:As a Deputy Head of Commercial Services, we want to see your leadership chops! Highlight your experience in managing teams and driving commercial success. Use specific examples to illustrate how you've turned ideas into successful services.
Be Authentic and Passionate:We love seeing genuine enthusiasm! Let your personality shine through in your application. Share why you’re excited about this role and how you can contribute to our mission of enhancing the student experience at UCL.
Apply Through Our Website:When you’re ready to submit your application, make sure to do it through our website. It’s the best way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at UNIVERSITY COLLEGE LONDON UNION
✨Know the Organisation Inside Out
Before your interview, make sure you’ve done your homework on the charity and its mission. Understand their Student Life Strategy and how it impacts UCL students. This will show your genuine interest and help you connect your skills to their goals.
✨Showcase Your Leadership Skills
As a Deputy Head of Commercial Services, you'll need to demonstrate your ability to lead high-performing teams. Prepare examples from your past experiences where you've successfully managed teams or projects, focusing on how you drove results and fostered collaboration.
✨Be Ready to Discuss Income Growth Strategies
Think about innovative ideas for growing income streams within the commercial services portfolio. Be prepared to discuss specific strategies you would implement and how they align with enhancing the student experience. This shows you're proactive and commercially minded.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the organisation. Inquire about their current challenges in commercial services or how they measure success in their new initiatives. This not only shows your interest but also helps you gauge if the role is right for you.
