At a Glance
- Tasks: Lead and grow UCL's commercial services, including retail, cafes, and catering.
- Company: Join a dynamic charity supporting over 150 staff and 300 students at UCL.
- Benefits: Enjoy hybrid working, generous holidays, and a defined benefit pension scheme.
- Other info: Flexible working options available; great place to build your career.
- Why this job: Make a real impact on student life while developing your leadership skills.
- Qualifications: Experience in commercial leadership and team management is essential.
The predicted salary is between 40000 - 50000 £ per year.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Are you a commercially driven leader who can grow income, lead high performing teams and turn ideas into successful services? We are looking for an ambitious and experienced Deputy Head of Commercial Services to play a key leadership role across one of the most dynamic Students' Union commercial portfolios in the UK.
This is an exciting opportunity to shape and grow our retail, cafes, bars, catering and venue operations while developing new income streams that support the wider student experience. Reporting to the Head of Commercial Services, you will lead the day to day management of our commercial operations through a team of managers covering Retail, Catering, and Venues & Entertainment. You will also drive new business development, identifying and delivering commercial opportunity to make a visible impact across both existing services and future ventures.
Deputy Head of Commercial Services in London employer: University College London Students' Union - UCL
As a leading charity dedicated to enhancing the student experience at UCL, we offer a vibrant work culture that prioritises employee wellbeing and professional growth. With excellent benefits such as a defined benefit pension scheme, generous holiday entitlement, and support for hybrid working, our team enjoys a fulfilling environment where creativity and innovation thrive. Join us in making a meaningful impact on students' lives while developing your career in a dynamic and supportive setting at our Bloomsbury campus.
Contact Details:
University College London Students' Union - UCL Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head of Commercial Services in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the organisation through LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the charity's recent projects and initiatives. We want to show that we’re genuinely interested in their mission and how we can contribute to their exciting Student Life Strategy.
✨Tip Number 3
Practice our pitch! We should be ready to explain how our skills align with the role of Deputy Head of Commercial Services. Highlight our experience in leading teams and driving income growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team.
We think you need these skills to ace Deputy Head of Commercial Services in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about contributing to UCL’s Student Life Strategy and making a difference in students' lives.
Tailor Your CV:Make sure your CV is tailored to the Deputy Head of Commercial Services role. Highlight your experience in leading teams and driving commercial success, as well as any relevant skills that align with our mission at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this position. Be specific about your achievements and how they relate to the responsibilities outlined in the job description. We love a good story!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at University College London Students' Union - UCL
✨Know the Organisation Inside Out
Before your interview, make sure you research the charity thoroughly. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Leadership Skills
As a Deputy Head of Commercial Services, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams, driven income growth, or developed new services. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready to Discuss Commercial Strategies
Think about innovative ideas you could bring to the table for growing income streams and enhancing student experiences. Be prepared to discuss how you would approach developing new business opportunities and improving existing services. This shows that you're proactive and ready to contribute from day one.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the future direction of the Student Life Strategy or how success is measured within the commercial services team. This demonstrates your engagement and helps you assess if the role aligns with your career goals.
