At a Glance
- Tasks: Lead and develop a dynamic Trauma & Orthopaedics team at a top NHS trust.
- Company: Join University College London Hospitals, a leading teaching hospital in the UK.
- Benefits: Enjoy competitive salary, flexible working, and excellent staff support.
- Other info: Be part of a diverse team committed to excellence and sustainability.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Degree-level education and significant managerial experience required.
The predicted salary is between 58133 - 65261 £ per year.
We are looking for an enthusiastic, motivated and forward-thinking Assistant General Manager to join our Trauma & Orthopaedics team at University College London Hospitals NHS Foundation Trust (UCLH). This is an exciting opportunity to take on a key leadership role within a busy and dynamic department at one of the UK's leading teaching hospitals. Working alongside an experienced multidisciplinary team, you will play an important role in shaping services, driving improvements and ensuring we continue to deliver high-quality care and an excellent experience for our patients.
We are seeking an individual with strong leadership skills, excellent communication and a proactive, solutions-focused approach. You will thrive in a fast-paced environment, enjoy working collaboratively and be passionate about supporting teams to deliver meaningful and sustainable improvements. At UCLH, you will join a supportive and ambitious team where your ideas and contributions are valued. This role offers an excellent opportunity to further develop your operational management and leadership experience, influence service development and make a real difference to patient care.
Main duties of the job
As Assistant General Manager for Trauma & Orthopaedics, you will play a central role in the leadership and development of a busy, complex and high-performing clinical service. Working alongside the General Manager and senior clinical colleagues, you will help shape the direction of the department, tackle operational challenges and deliver meaningful improvements for patients and staff. This is a varied and rewarding role requiring strong leadership, sound judgement and the ability to balance competing priorities in a fast-paced environment. You will need to be confident in making decisions, solving complex problems and building effective relationships with colleagues across different professional groups.
We are looking for a proactive, adaptable and motivated individual with excellent communication and organisational skills, a collaborative approach and a genuine commitment to improving patient care. You should be comfortable taking ownership of challenges, influencing change and supporting teams to achieve their best. The role offers significant opportunities to develop your leadership experience, contribute to wider service transformation and make a tangible difference to the delivery of orthopaedic care at UCLH.
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first‑class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH.
Person specification
Knowledge and Qualifications
- Educated to degree level or equivalent level of experience
- Postgraduate qualification in a relevant field (e.g. healthcare management, business administration)
Experience
- Significant experience of managing staff
- Significant managerial experience in a large and complex organisation
- Proven experience in service improvement and development
- Proven experience in effective monitoring of national target compliance
- Proven experience in effective management of budgets and effective leadership of staff
- A proven record of success in managing change while also developing and maintaining high standards of quality
- Proven experience in business planning and in the development and effective implementation of complex strategic and operational plans
- Experience of working within a trauma & orthopaedics or other similar clinical service
Skills and Abilities
- Excellent staff management skills including performance management and training
- Excellent written and verbal communication skills, including with senior levels within the organisation
- Ability to work co-operatively with other management teams and develop effective working relationships within the directorate
- Quality focussed, innovative approach and ability to solve complex problems
- Strong understanding of multi-disciplinary issues and commitment to multi-disciplinary working
- Ability to operate effectively under pressure, self-motivate and use own initiative
- Ability to negotiate and influence staff at all levels, including medical staff
- Ability to adapt rapidly to work with different services and teams
- Understanding of the specific challenges facing trauma & orthopaedic services
Communication
- Excellent written and verbal communication skills, with the ability to communicate complex or sensitive information clearly to a range of audiences including clinicians, patients and senior managers
- Experience of presenting information effectively at senior management level
- Experience of leading on complaint responses or sensitive patient communications
Personal and People Development
- Experience of supervising and managing staff, including performance management, appraisal and development
- Commitment to own continuing professional development
- Experience of delivering training to staff
Specific Requirements
- Evidence of political awareness and sensitivity to the high profile of the Trust
- Demonstrate a knowledge and understanding of current issues and practices within the NHS
- Understanding of confidentiality and the Data Protection Act
- Flexibility to work occasional early or late hours to support service needs
At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England. At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraging from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.
UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment.
We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on‑site accommodation to name a few. Additionally, UCLH Arts and Heritage’s staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff.
You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met.
Assistant General Manager, Trauma & Orthopaedics in London employer: University College London Hospitals
UCLH is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As part of a leading NHS trust in London, employees benefit from comprehensive training and development opportunities, a strong commitment to sustainability, and the chance to make a meaningful impact on patient care. The supportive culture fosters teamwork and encourages staff to lead initiatives that enhance service delivery, making it an ideal place for those looking to grow their careers in healthcare.
Contact Details:
University College London Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager, Trauma & Orthopaedics in London
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We think you need these skills to ace Assistant General Manager, Trauma & Orthopaedics in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at University College London Hospitals.
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Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at University College London Hospitals. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at University College London Hospitals
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
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Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
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As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research University College London Hospitals’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
