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- Tasks: Coordinate patient pathways and manage communication with patients and healthcare teams.
- Company: Join UCLH, a leading NHS trust known for its complex care and innovative research.
- Benefits: Enjoy a structured 9-5 schedule, with opportunities for professional growth in healthcare.
- Why this job: Make a real impact on patient care while working in a supportive and dynamic environment.
- Qualifications: Strong communication skills and the ability to handle a busy workload are essential.
- Other info: This is a fixed-term role from June 30th, 2023, to January 30th, 2026.
The predicted salary is between 36000 - 60000 £ per year.
The Medical Specialties Division is looking to recruit a Fixed Term Administration Coordinator to work in the administration team supporting the Cardiology team. This post will run from 30th June to 30th January 2026.
The postholder will have a degree of autonomy to ensure that deadlines are met and a proactive approach is taken to day-to-day management of organising patient pathways, maximising Trust’s resources and meeting NHS waiting time standards.
The postholder will have key working relationships with all members of the administrative and clinical teams including medical staff, allied health professionals, and support workers. They will act as the first point of contact (in phone and email) in communication with patients, relatives, GPs, and other external hospital staff.
The postholder will be responsible for escalating and troubleshooting issues to the Pathway Supervisor and will contribute to finding proactive solutions to routine issues.
The post holder will need to have the ability to manage a busy and varied workload. Excellent communication (written and verbal) and strong interpersonal skills are essential to be successful in the role.
The hours of work are 9-5, Monday to Friday.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services to people from the local area, throughout the United Kingdom, and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal, and oral disease. It has world-class support services including critical care, imaging, nuclear medicine, and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For further details / informal visits contact: Name: Jen English Job title: AGM Email address:
#J-18808-Ljbffr
Pathway Coordinator employer: University College London Hospitals NHS Foundation Trust
Contact Detail:
University College London Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pathway Coordinator
✨Tip Number 1
Familiarize yourself with the NHS structure and the specific services offered by UCLH. Understanding how the Cardiology team fits into the larger framework will help you communicate effectively with both clinical and administrative staff.
✨Tip Number 2
Highlight your ability to manage a busy workload by preparing examples from your past experiences. Be ready to discuss how you've successfully prioritized tasks and met deadlines in a fast-paced environment.
✨Tip Number 3
Practice your communication skills, especially in handling phone calls and emails. Since you'll be the first point of contact, demonstrating clear and empathetic communication can set you apart from other candidates.
✨Tip Number 4
Research common challenges faced in patient pathway management within the NHS. Being able to discuss proactive solutions during your interview will show your initiative and readiness for the role.
We think you need these skills to ace Pathway Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Pathway Coordinator position. Understand the key responsibilities, required skills, and the importance of communication in this role.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in administration, particularly in healthcare settings. Mention specific examples where you successfully managed workloads or improved patient pathways.
Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application that demonstrate your written and verbal communication abilities. Consider including instances where you effectively communicated with patients or worked within a team.
Tailor Your Application: Customize your CV and cover letter to reflect the values and goals of UCLH. Mention your commitment to sustainability and how you can contribute to their vision of delivering top-quality patient care and world-class research.
How to prepare for a job interview at University College London Hospitals NHS Foundation Trust
✨Understand the Role
Make sure you have a clear understanding of the Pathway Coordinator role and its responsibilities. Familiarize yourself with patient pathways, NHS waiting time standards, and how to effectively manage a busy workload.
✨Showcase Communication Skills
Since excellent communication is essential, prepare examples that demonstrate your written and verbal communication skills. Think about situations where you've successfully communicated with patients, relatives, or healthcare professionals.
✨Demonstrate Proactivity
Be ready to discuss how you take a proactive approach in your work. Share specific instances where you identified issues and implemented solutions, especially in a healthcare setting.
✨Familiarize Yourself with UCLH
Research University College London Hospitals NHS Foundation Trust. Understand their vision, services, and commitment to sustainability. This will show your genuine interest in the organization and how you align with their goals.
