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For Companies At a Glance
- Tasks: Manage a busy workload and be the first point of contact for patients and staff.
- Company: Join the University College London Hospitals NHS Foundation Trust, a leader in healthcare.
- Benefits: Gain valuable experience in NHS administration with a supportive team.
- Why this job: Kickstart your career in healthcare while making a difference in patients' lives.
- Qualifications: Office experience required; NHS experience is a plus.
- Other info: Dynamic role with opportunities for growth in a friendly environment.
The predicted salary is between 23615 - 25674 £ per year.
The Medical Specialties Division is looking to recruit a full‑time Administration Assistant to work as part of the Rheumatology administration team at University College London Hospital.
Key responsibilities include:
- Managing a busy and varied workload, prioritising tasks for yourself and others to accommodate changing demands.
- Acting as the first point of contact (by phone and in person) for patients, relatives, GPs and other external hospital staff/tertiary referrers.
- Co‑ordinating communication with members of the administrative and clinical teams, including nursing, medical staff, allied health professionals and support workers.
- Working mainly in the Rheumatology Infusion Clinic, a patient‑facing area.
We are looking for a proactive individual with excellent communication, good IT skills and strong interpersonal skills. Written and verbal communication must be excellent. You should be able to prioritise workload and work well in a changing environment.
Qualifications and experience:
- Essential: Experience working in an office environment.
- Desirable: Previous experience of working in the NHS.
This position offers the opportunity to start or advance a career in NHS administration and is supported by an experienced and friendly team.
Rheumatology Administration Assistant | University College London Hospitals NHS Foundation Trust employer: University College London Hospital
Contact Detail:
University College London Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rheumatology Administration Assistant | University College London Hospitals NHS Foundation Trust
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Rheumatology department at University College London Hospitals. Understanding their work and values can help you connect better during your chat.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients and staff, try role-playing common scenarios with a friend. This will help you feel more confident when you're the first point of contact.
✨Tip Number 3
Show off your IT skills! Be ready to discuss any software or tools you've used in previous roles. If you have experience with NHS systems, make sure to highlight that – it could give you an edge!
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly through StudySmarter. It’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Rheumatology Administration Assistant | University College London Hospitals NHS Foundation Trust
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in office environments. We want to see how your skills match the role, so don’t be shy about showcasing your admin prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Rheumatology team. Be personable and let us know what excites you about working with us at UCLH.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any sneaky typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at University College London Hospital
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administration Assistant role in Rheumatology. Familiarise yourself with the key tasks like managing a busy workload and being the first point of contact for patients. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you’ve dealt with patients or worked with a team to solve problems. Practising these scenarios will help you articulate your experience clearly.
✨Demonstrate Your IT Proficiency
As an Administration Assistant, you'll need good IT skills. Brush up on any relevant software or systems that might be used in the NHS. If you have experience with specific tools, be ready to discuss how you’ve used them to improve efficiency or manage tasks.
✨Prepare for Scenario Questions
Expect questions that assess how you handle changing demands and prioritise tasks. Think of specific examples from your past work where you successfully managed competing priorities. This will show that you can adapt and thrive in a dynamic environment, which is essential for this role.