At a Glance
- Tasks: Support senior leaders in a busy NHS Trust, managing diaries and coordinating projects.
- Company: Join UCLH, the top NHS trust to work for in England!
- Benefits: Enjoy flexible working, discounts, and a supportive team culture.
- Why this job: Make a real impact on patient care while developing your skills.
- Qualifications: 3+ years as a Personal Assistant with strong communication skills.
- Other info: Be part of a diverse team committed to excellence and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Are you a confident, proactive personal assistant ready to support senior leaders at the heart of a busy NHS Trust? This full-time permanent post offers a unique opportunity to work within Trust Headquarters, supporting both an Executive Director and a Corporate Director in a fast-paced, high-trust environment. You will need excellent judgement, strong diary and inbox management skills, and the ability to handle sensitive information with professionalism and discretion.
In return, you will be part of a dynamic team shaping strategic decisions across UCLH, with exposure to senior stakeholders and the chance to contribute meaningfully to projects that impact patient care and organisational performance. If you thrive on variety, responsibility, and making things run smoothly behind the scenes, we would love to hear from you.
Main duties of the job
- Manage complex diaries and inboxes.
- Coordinate meetings and projects.
- Act as a trusted first point of contact for senior stakeholders.
- Demonstrate excellent judgement, discretion, and communication skills.
- Prioritise competing demands and maintain momentum across a varied portfolio.
- Work independently and proactively anticipate needs.
- Handle sensitive information with confidence.
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
Person specification
Knowledge, Qualifications & Experience
- Minimum 3 years’ experience as a Personal Assistant or Senior Secretary.
- Knowledge of a wide range of Trust/NHS procedures and practices.
- Minute taking and meeting secretariat experience.
Skills and Abilities
- The ability to deal with and respond to various external agencies particularly, Department of Health, Integrated care system, solicitors and other NHS Trusts.
Quality and service improvement
- Advanced Microsoft office and keyboard skills, ability to type a minimum of 55 words per minute.
Personal Qualities
- Ability to be flexible and adaptable and cope with frequent and unpredictable interruptions.
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application. Please note that all correspondence regarding your application will be via email.
Personal Assistant to the Chief Nurse and the Director of Planning and Performance employer: University College London Hospital
Contact Detail:
University College London Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Assistant to the Chief Nurse and the Director of Planning and Performance
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to UCLH. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the job description and be ready to share examples of your experience managing diaries and handling sensitive info.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the hiring team, let them know why you’re excited about supporting senior leaders at UCLH and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Personal Assistant to the Chief Nurse and the Director of Planning and Performance
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your experiences align with what we’re looking for.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Refer to the job description and person specification to demonstrate how you meet the criteria we’re after.
Keep It Professional: While we love a friendly tone, remember to maintain professionalism in your written application. Use clear language, check your spelling and grammar, and ensure your formatting is neat and tidy.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at University College London Hospital
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Personal Assistant to the Chief Nurse and Director of Planning and Performance. Familiarise yourself with NHS procedures and practices, as well as the specific challenges faced by UCLH. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Diary Management Skills
Since managing complex diaries is a key part of this role, be prepared to discuss your experience with diary management. Bring examples of how you've successfully coordinated schedules in the past, especially in high-pressure environments. You might even want to prepare a mock scenario to illustrate your problem-solving skills.
✨Demonstrate Discretion and Professionalism
Handling sensitive information is crucial in this position. Be ready to share examples of how you've maintained confidentiality in previous roles. Highlight your judgement and discretion, as these qualities are essential for building trust with senior stakeholders.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, the challenges the directors face, or how success is measured in this role. This shows your enthusiasm and helps you assess if the organisation aligns with your values.
