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- Tasks: Join our team to configure and maintain essential tech for patient care across multiple hospital sites.
- Company: Be part of University College London Hospitals, a top NHS trust known for excellent patient care.
- Benefits: Enjoy flexible working, competitive pay, and the chance to make a real difference in healthcare.
- Why this job: Gain hands-on experience in a dynamic environment while supporting critical clinical workflows.
- Qualifications: No prior healthcare experience needed; just bring your problem-solving skills and a proactive attitude.
- Other info: Work with cutting-edge technology and contribute to sustainability goals in healthcare.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The End User Technology (EUT) Team is seeking to appoint two End User Technology Engineers to join our established team as we continue to enhance the delivery of digital services across University College London Hospitals, with a strong focus on end‑user devices that support critical clinical workflows.
These are hands‑on, fully on‑site roles responsible for the configuration, maintenance, testing, and ongoing operation of end‑user technology across multiple hospital sites. You will support the opening, refurbishment, and reconfiguration of clinical and corporate areas, including the installation, configuration, and verification of workstations, printers, peripherals, and associated software. This will include specialist printing solutions such as label and wristband printers that are essential to safe patient identification and care delivery.
Working as part of a close‑knit team, you will contribute to project and improvement work, including device refresh programmes, upgrades, replacements, audits, and major deployments such as EHR go‑lives. You will support testing and validation activities to ensure that all devices are safe, secure, reliable, and fit for clinical use, and you will help maintain accurate configuration and asset records in line with agreed processes and best practice.
Previous experience in a hospital or healthcare environment would be an advantage but is not essential. The devices you support play a critical role in patient care across highly acute and specialist areas, including the Emergency Department, Intensive Care Units, Theatres, Maternity Services, and outpatient services. As such, a proactive and resilient approach, strong analytical and problem‑solving skills, and a commitment to delivering high‑quality, person‑centred customer service are essential.
You will work closely with colleagues across the Digital Healthcare Directorate, including Technical Delivery and EHR application teams. You will gain hands‑on experience configuring and supporting the Trust’s Electronic Health Record system, particularly in relation to workstation and printer configuration, building and maintaining system records, and ensuring alignment between clinical requirements and technical delivery.
This role also involves promoting the safe and effective use of end‑user technology, acting as an ambassador for Digital Healthcare. Flexibility to participate in out‑of‑hours working during peak periods, such as major deployments and go‑lives is required.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top‑quality patient care, excellent education, and world‑class research.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
This advert closes on Sunday 25 Jan 2026.
End User Technology Engineer | University College London Hospitals NHS Foundation Trust employer: University College London Hospital
Contact Detail:
University College London Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End User Technology Engineer | University College London Hospitals NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to current employees at UCLH on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by understanding UCLH's mission and values. Show how your skills align with their commitment to high-quality patient care and sustainability. We want to see your passion for making a difference!
✨Tip Number 3
Practice your technical skills! Since this role involves hands-on work with end-user technology, be ready to demonstrate your troubleshooting abilities and knowledge of clinical workflows during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the UCLH team!
We think you need these skills to ace End User Technology Engineer | University College London Hospitals NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the End User Technology Engineer role. Highlight your relevant experience, especially if you've worked in a healthcare setting or have hands-on tech skills that align with the job description.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and come up with effective solutions, especially in high-pressure environments like hospitals.
Emphasise Teamwork: Since this role involves working closely with a tight-knit team, make sure to mention any collaborative projects you've been part of. We value strong communication and teamwork skills, so let us know how you contribute to a positive team dynamic.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly and helps us keep track of all applicants efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at University College London Hospital
✨Know Your Tech
Familiarise yourself with the specific end-user technologies mentioned in the job description, like workstations, printers, and especially the specialist printing solutions. Being able to discuss your experience or knowledge about these devices will show that you're prepared and genuinely interested in the role.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past, particularly in a healthcare setting if possible. Highlight your analytical skills and how you approach troubleshooting, as this is crucial for maintaining reliable technology in clinical environments.
✨Emphasise Teamwork
Since this role involves working closely with a team, be ready to discuss your experiences collaborating with others. Share instances where you contributed to projects or improvements, and how you supported your colleagues in achieving common goals.
✨Demonstrate Customer Service Commitment
The role requires a strong focus on delivering high-quality, person-centred customer service. Prepare to talk about how you've provided excellent support in previous roles, especially in high-pressure situations, and how you ensure user satisfaction with technology solutions.
