At a Glance
- Tasks: Support students facing barriers to learning and help them re-engage with their education.
- Company: Join University College Birmingham, a TEF rated Silver institution with a Good Ofsted rating.
- Benefits: Generous leave, excellent pension contributions, subsidised healthcare, and professional development opportunities.
- Other info: Six roles available in a dynamic and supportive environment.
- Why this job: Make a real difference in students' lives by fostering inclusion and support.
- Qualifications: Empathy, communication skills, and a passion for helping young people succeed.
The predicted salary is between 24972 - 27062 £ per year.
Location: Birmingham
Salary: £24,972 - £27,062 per annum pro rata of £28,031 - £30,378 per annum pro rata
Job type: Fixed Term until 31 March 2027 (37 hours per week, over 40 weeks per year)
UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.
The Role:
It's an exciting time to join University College Birmingham. Our Further Education provision is continuing to grow, and we are investing in a new FE Inclusion Team to strengthen the support available to students and curriculum teams. We are seeking motivated and compassionate Student Inclusion Officers to provide a visible and responsive presence across our FE College. You will work alongside Personal Tutors, curriculum teams and specialist services to support students experiencing barriers to attendance, engagement, behaviour, participation or belonging. Learners with SEND and additional needs will receive particular priority, including those whose needs may be emerging or not yet formally identified. Support will also remain available to other learners experiencing significant barriers or a risk of disengagement. This is a purposeful, student-facing role for someone who can build positive relationships, listen without judgement and help students take practical steps towards re-engaging with their learning.
Who We're Looking For:
- Someone motivated by helping young people participate, develop and succeed
- An empathetic, patient and non-judgemental communicator
- Able to build trust while maintaining clear professional boundaries
- Calm and consistent when responding to challenging situations
- Organised and reliable, with the ability to follow agreed actions through
- Comfortable working collaboratively and knowing when to seek advice or escalated concerns
- Committed to equality, inclusion and treating every student with dignity and respect
- Willing to develop their knowledge of SEND, safeguarding, attendance and inclusive practice
Please note, we have six Student Inclusion Officer roles available.
Benefits:
- Generous allocation of annual leave 29 days' paid leave per year
- 12 Bank Holidays & Concessionary Days
- Excellent Local Government Pension Scheme Employer Contributions - 20.9%
- Subsidised private healthcare provided by Aviva including a Digital GP Service.
- Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
- Annual health MOTs with our Registered Nurse
- Excellent staff development opportunities including professional qualification sponsorship
- A variety of salary sacrifice schemes including technology and cycle.
- Heavily-subsidised on-site car parking in central Birmingham
- Free on-site gym membership
Extra Information:
All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.
Closing Date - Friday 25 September 2026.
Interview Date - TBC.
Candidates with experience of; Student Inclusion Officer, Student Support Officer, Student Support Adviser, Student Engagement Officer, Student Engagement Adviser, Student Welfare Officer, Student Welfare Adviser, Student Services Officer, Learner Support Officer, Learner Support Adviser, Learner Engagement Officer, Learner Engagement Adviser, Student Success Officer, Student Success Adviser, may also be considered for this role.
Student Inclusion Officer in Birmingham employer: University College Birmingham
University College Birmingham is an exceptional employer, offering a vibrant work culture that prioritises innovation and collaboration within the educational sector. With generous benefits such as 29 days of annual leave, a robust pension scheme, and extensive professional development opportunities, employees are supported in their growth while contributing to a dynamic digital environment in the heart of Birmingham. The commitment to employee wellbeing, including subsidised healthcare and on-site amenities, makes UCB a rewarding place to advance your career in IT Infrastructure and Cyber Security.
Contact Details:
University College Birmingham Recruitment Team
