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- Tasks: Manage student applications and enhance the admissions experience at our university.
- Company: Join a TEF Silver rated university with a supportive and inclusive culture.
- Benefits: Generous leave, pension scheme, subsidised healthcare, and free gym membership.
- Other info: Flexible hybrid working options and excellent career development opportunities.
- Why this job: Make a real difference in students' educational journeys while enjoying a great work-life balance.
- Qualifications: Strong admin skills, multitasking ability, and a passion for customer service.
Location: Birmingham
Salary: £14,015 - £15,189 per annum pro rata of (£28,031 - £30,378) per annum - SS3
Job type: Permanent, Part time - 18.5 hours per week
UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.
The Role: We are looking to recruit an Admissions Officer to join our Admissions Team, which manages applications to programmes across the University, including undergraduate, postgraduate, college and sixth form applications. The admissions process spans managing enquiries and applications through to enrolment. The Admissions Team works closely with colleagues in marketing, recruitment and academic teams to facilitate the achievement of recruitment targets. The team is responsible for the constant refinement and improvement of business processes and supporting systems to ensure the most effective admission of new students (including various data entry and other interactions with the University's student systems) and the best possible applicant experience. The team is responsible for ensuring all processes and systems are compliant with regulatory bodies including UCAS and the UKVI. This is a permanent, part time position, offering excellent work life balance while working in a supportive environment.
What We're Looking For: The ideal candidate will have:
- Excellent administrative and organisational abilities
- Strong multitasking skills with the ability to work to tight deadlines
- Outstanding interpersonal skills and the confidence to engage with diverse audiences
- A commitment to delivering seamless, professional customer service
- Attention to detail and a proactive approach to problem-solving
- Experience of working in a customer-focused role within a HE/FE setting
If you are organised, people-focused, and passionate about helping students achieve their educational goals, we would love to hear from you.
Benefits:
- Generous allocation of annual leave
- 29 days' paid leave per year
- 12 Bank Holidays & Concessionary Days
- Excellent Local Government Pension Scheme
- Employer Contributions - 20.9%
- Subsidised private healthcare provided by Aviva including a Digital GP Service
- Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
- Annual health MOTs with our Registered Nurse
- Excellent staff development opportunities including professional qualification sponsorship
- A variety of salary sacrifice schemes including technology and cycle
- Heavily-subsidised on-site car parking in central Birmingham
- Hybrid working opportunities
- Free on-site gym membership
Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.
Closing Date - Sunday 4th January 2026. Interview Date - TBC. Please click APPLY to be redirected to our website to complete an application form.
Admissions Officer employer: University College Birmingham
Contact Detail:
University College Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Officer
✨Tip Number 1
Network like a pro! Reach out to current or former Admissions Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. You never know who might have an inside scoop!
✨Tip Number 2
Prepare for the interview by practising common questions related to admissions processes and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to multitask, which is key for the Admissions Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the student experience.
We think you need these skills to ace Admissions Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Admissions Officer role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Organisational Skills: Since this role requires excellent administrative and organisational abilities, be sure to provide examples of how you've successfully managed multiple tasks or projects in the past. We love a good story about how you kept everything running smoothly!
Highlight Your Interpersonal Skills: As an Admissions Officer, you'll be engaging with a diverse range of people. Share instances where you've provided outstanding customer service or resolved issues effectively. We’re all about creating a positive applicant experience!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click APPLY and follow the prompts!
How to prepare for a job interview at University College Birmingham
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Admissions Officer role. Familiarise yourself with the admissions process, key responsibilities, and how the team collaborates with marketing and academic departments. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer service, prepare examples from your past experiences where you've delivered exceptional service. Think about situations where you resolved issues or helped someone achieve their goals, as this will demonstrate your commitment to providing a seamless applicant experience.
✨Highlight Your Organisational Skills
The Admissions Officer position requires strong organisational abilities and multitasking skills. Be ready to discuss how you manage your time effectively, prioritise tasks, and handle tight deadlines. You could even share a specific instance where your organisational skills made a significant difference in your work.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the university's goals, or the challenges they face in admissions. This not only shows your interest but also helps you determine if the role and environment are the right fit for you.