At a Glance
- Tasks: Support and manage core MIS applications in a dynamic educational environment.
- Company: Join Inspire Education Group, a forward-thinking organisation focused on education.
- Benefits: Enjoy 43 days of annual leave, competitive pension, and professional development opportunities.
- Other info: Remote working available with a friendly team atmosphere.
- Why this job: Make a real impact while working with cutting-edge technology in education.
- Qualifications: A Level 3 qualification in IT or related field and advanced IT skills required.
The predicted salary is between 30595 - 30595 £ per year.
Are you a tech-savvy professional looking to make a meaningful impact in a dynamic educational environment? We are looking for an enthusiastic and knowledgeable Applications Analyst to join our dynamic MIS team at Inspire Education Group.
This is an exciting opportunity to provide day-to-day operational administration, user access control, and frontline systems support for the College’s core MIS applications. You will act as a vital bridge between the MIS department, curriculum teams, and external software vendors, ensuring that systems—including Advanced ProSuite, PICS, OneGrade, OneFile, and ProEngage—remain secure, stable, and user-friendly for all college staff.
About the Role
As an Applications Analyst, you will:
- Manage the full lifecycle of user accounts (creation, amendments, role changes, and deactivation) across all core MIS applications.
- Conduct routine audits of user access levels to ensure compliance with data protection legislation (GDPR) and college security policies.
- Maintain system security groups and permission matrices, ensuring staff only have access to the data required for their specific roles.
- Troubleshoot daily login issues, password resets, and permission blocks swiftly to minimize operational disruption.
- Act as the central point of contact for logging system glitches, software errors, and bugs reported by college users.
- Investigate reported issues methodically to replicate errors, identifying whether they are caused by user error, data quality issues, or software faults.
- Draft clear, detailed technical ticket submissions for external software vendors (Advanced, Pellcomp, OneFile, etc.) and monitor support portals against SLAs.
- Support the Team Leader in preparing for scheduled software upgrades, hotfixes, and minor version releases.
- Execute thorough user-acceptance testing (UAT) scripts in designated "test environments" before upgrades are deployed live.
- Monitor automated data transfer logs between systems to identify and flag stuck processes or integration sync failures.
- Create, update, and publish clear user guides, "cheat sheets," and brief video walkthroughs to help staff navigate system features independently.
- Deliver informal, practical system inductions for new staff members or refresher sessions for curriculum teams.
- Provide dedicated, responsive systems support during peak college operational windows, such as main enrolment, student induction, and curriculum planning weeks.
You will work closely with the wider MIS team, curriculum departments, and external vendors to ensure high system availability and excellent standards of customer care.
We are seeking a motivated and adaptable individual with:
- A Level 3 qualification (A-Levels, BTEC, or equivalent Apprenticeship) in an IT, business administration, or data-related field.
- Advanced IT skills across Microsoft .NET (C#, VB.Net and ASP.Net), Microsoft SQL Server, PowerBI, Visual Studio, Azure DevOps, HTML, CSS, JavaScript, Bootstrap, jQuery, and Rest API.
- Experience implementing and supporting 3rd party IT packages and managing user accounts/security groups in a professional database environment.
- Experience collaborating with diverse groups of stakeholders and translating technical solutions into plain English.
- Excellent planning, organisation, communication, and administrative skills with a methodical approach to problem-solving.
- Minimum of Level 2 Literacy and Numeracy (GCSE English Language and Maths Grade C/4 or above).
- Commitment to safeguarding, equality, diversity, inclusion, and continual professional development.
Why work for IEG?
- Generous Leave: 43 days of annual leave per year, inclusive bank holidays and discretionary days.
- Competitive Pension: Local Government Pension Scheme.
- Health and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphere.
- Professional Development: Ongoing training and development opportunities, including the College staff development programme, appraisal process, and support for continuous professional development.
- Employee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discounts.
IEG is committed to safeguarding and promoting the welfare of all children, young people and any vulnerable groups within the college community and expects all staff and volunteers to share this commitment. The successful candidate will be subject to a thorough vetting process which includes an enhanced DBS check and satisfactory references.
Applications Analyst in Peterborough employer: University Centre Peterborough
University Centre Peterborough is an attractive employer due to its commitment to professional development and a supportive work culture. Employees have the opportunity to engage in meaningful educational initiatives that shape the future of students. The institution values collaboration and encourages staff to contribute to a positive learning environment.
Contact Details:
University Centre Peterborough Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Applications Analyst in Peterborough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what University Centre Peterborough values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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✨Direct Apply to University Centre Peterborough
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We think you need these skills to ace Applications Analyst in Peterborough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at University Centre Peterborough.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at University Centre Peterborough. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at University Centre Peterborough
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
