Apprentice Administrator (Level 3), Leeds

About the Role

18 Months fixed term Apprenticeship to gain a Level 3 qualification in Business Administration. Are you highly organised, motivated, and ready to begin a career in business administration? We are looking for a Business Administration Apprentice (Level 3) to join our team and gain valuable practical experience in a professional and supportive environment. This is an excellent opportunity for someone who is keen to develop their administrative, communication, and organisational skills while working towards a nationally recognised Level 3 Business Administrator Apprenticeship qualification.

In this role, you will support a variety of day-to-day administrative activities, working alongside experienced colleagues to gain hands-on experience across a wide range of business functions. As part of the apprenticeship, you will receive structured training and dedicated mentoring, enabling you to build essential administration, digital, and communication skills. You will work within a supportive and inclusive team, with opportunities for personal development and potential career progression upon successful completion of the apprenticeship.

What You Will Do

• Provide administrative support to curriculum managers.
• Keep student records and enrolment data accurate and up to date.
• Manage emails, telephone enquiries, and customer communications professionally.
• Maintain accurate records, databases, and filing systems.
• Assist with data entry, reporting, and document preparation.
• Prepare correspondence, letters, and presentations as required.
• Work collaboratively with colleagues to improve administrative processes.
• Ensure confidentiality and compliance with data protection requirements.
• Complete apprenticeship coursework and attend training sessions as required.

About You

• GCSEs (or equivalent) in English and Maths at Grade 4/C or above.
• Good organisational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to work effectively as part of a team.
• IT skills, including Microsoft Office (Word, Excel, Outlook).
• Willingness to learn and develop new skills.

Benefits

• Annual leave: Curriculum and Management: 44 days plus bank holidays; Curriculum support and business support: 39 days plus bank holidays.
• Pension schemes with generous employer contributions: Teachers Pension Scheme, Local Government Pension Scheme, Peoples Pension Scheme.
• CPD opportunities: Annual staff conference plus 2 additional staff development days.
• Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
• Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
• Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us

At University Centre Leeds, we provide a supportive higher education environment designed to promote and enhance independent learning. We have access to industry standard equipment unique to many of our subject areas. These range from our makeup studios to practical science labs. We are committed to lifelong learning and investing in our staff. You will have access to a broad variety of training and professional development designed to help you continually develop and grow. Choosing to work for University Centre Leeds means that you will be part of an inclusive and progressive learning environment.

We are proud to be the highest rated for student satisfaction in Leeds for the third year running (National Student Survey 2022).

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Groups values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives.

RECRUITMENT AGENCIES

We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly. We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies. We shall not be liable for any fee/commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.