At a Glance
- Tasks: Keep our hotel sparkling clean and provide top-notch service to guests.
- Company: Join the historic University Arms, a stylish hotel in the heart of Cambridge.
- Benefits: Enjoy competitive pay, free meals, team parties, and discounts across Marriott.
- Other info: Flexible shifts and great opportunities for growth in a vibrant environment.
- Why this job: Be part of a fantastic team and create memorable experiences for guests.
- Qualifications: Attention to detail and a positive attitude; experience is a plus but not required.
The predicted salary is between 20610 - 25190 £ per year.
ABOUT US
University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom.
Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge, and beautiful 272-square-metre wood-panelled Ballroom.
Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel.
For 180 years, the Hotel was added to, updated, and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel.
It is now Cambridge's 'go-to’ destination, alluring visitors with the promise of a sense of modern luxury.
WHAT WILL YOU BE DOING
As a Room Attendant, you will ensure that all the guest areas are clean and maintained to a high standard of cleanliness and maintenance.
You will be totally guest-focused by consistently delivering excellent service with an informed, friendly, and effective approach.
- THE DUTIES
- Clean and service guest rooms and suites to luxury brand standards
- Make beds, change linens, and replenish amenities
- Maintain impeccable hygiene and cleanliness in bathrooms
- Report maintenance issues promptly
- Ensure trolleys, equipment, and pantries are well-stocked and organised
- Handle guest requests efficiently and professionally
- Support the wider housekeeping team during peak periods
- Undertake regular deep cleaning tasks.
- Carry out lost property procedures.
- WHAT ARE WE LOOKING FOR IN YOU
- Previous experience as a Room Attendant in a hotel would be beneficial but not essential.
- Shows exceptional attention to detail
- Takes pride in delivering flawless service
- Works well independently and as part of a team
- Has a positive attitude and strong work ethic
- Can manage physical aspects of the role (standing, lifting, cleaning)
- Is flexible to work shifts, weekends, and public holidays
- THE PERKS
As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:
- Competitive salary
- Free meals on duty
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!
- RIGHT TO WORK
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK.
Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
Room Attendant in Cambridge employer: University Arms
University Arms is an exceptional employer, offering a vibrant work culture in the heart of Cambridge, where you can thrive as part of a dedicated team in a beautifully renovated hotel. With competitive salaries, free meals on duty, and opportunities for employee growth, you will enjoy a rewarding career while contributing to the hotel's legacy of modern luxury. Join us and be part of a dynamic environment that values your skills and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Cambridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like University Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to University Arms
Don't be shy about reaching out to University Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant in Cambridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about University Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at University Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
