ABOUT US:
University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge and beautiful wood-panelled Ballroom.
Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years, the Hotel was added to, updated and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's go-to destination, alluring visitors with the promise of a sense of modern luxury.
WHAT WILL YOU BE DOING
We are looking for a motivated and results-driven proactive Sales Executive to join our hotel sales team. This is an exciting opportunity for someone passionate about hospitality, relationship building, and generating new business opportunities.
This is not a desk-based sales role - we are looking for someone who enjoys being out in the market, networking, meeting clients, and actively promoting the hotel within the local community and business sector.
THE DUTIES
- Proactively identify and secure new business opportunities through prospecting and lead generation
- Build and maintain strong relationships with corporate clients, local businesses, agencies, and key stakeholders
- Network within the local community and industry to raise the hotel’s profile and generate awareness
- Organise and host hotel site inspections, client meetings, and client entertainment activities to showcase the property and services
- Accurately record and manage account activity, sales leads, and client communication within the hotel CRM system
- Negotiate rates, contracts, and packages to successfully convert enquiries into confirmed business
- Work closely with operational departments to ensure a seamless client experience
- Meet and exceed agreed sales targets and revenue goals
WHAT ARE WE LOOKING FOR IN YOU
- Previous experience in hotel sales, hospitality sales, or a proactive sales role
- Competency with Microsoft Office; experience with hotel systems (Opera/Delphi) is a plus.
- Strong communication, networking, and negotiation skills
- Confident in building relationships and presenting to clients
- Self-motivated with the ability to work independently and manage priorities effectively
- Excellent organisational and administrative skills
- Experience using CRM or hotel sales systems preferred
- A passion for delivering exceptional customer service and driving business growth
THE PERKS
As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:
- Competitive salary
- Free meals on duty
- Team Member Incentives
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!
RIGHT TO WORK
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
