At a Glance
- Tasks: Support the Sales & Events team in driving inquiries and delivering seamless event experiences.
- Company: University Arms, a historic hotel in the heart of Cambridge.
- Benefits: Competitive salary, free meals, team incentives, and discounts across Marriott.
- Other info: Exciting opportunities for career growth in a vibrant environment.
- Why this job: Join a dynamic team and help create memorable events in a stunning venue.
- Qualifications: Experience in hospitality, strong communication skills, and a proactive approach.
The predicted salary is between 28943 - 28943 £ per year.
University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge and beautiful wood-panelled Ballroom. Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. It is now Cambridge's go to’ destination, alluring visitors with the promise of a sense of modern luxury.
The Events Sales Coordinator supports the Sales & Events team in driving event inquiries, converting leads, and delivering seamless event experiences for clients. This role is responsible for administrative support, client communication, event coordination, and ensuring accurate handovers to operational departments. The Events Sales Coordinator helps maximise revenue and maintain high service standards aligned with hotel brand expectations.
THE DUTIES
- Handle incoming corporate enquiries, prepare proposals and contracts, and conduct site inspections when required.
- Compile accurate function sheets (BEOs), distribute them weekly, and review details with the Operations Team, providing updates as needed.
- Request deposits and payments, ensure they are received within contractual timelines, and complete all related postings accurately.
- Support the Sales team when needed, including managing enquiries, leading show rounds, and assisting with additional tasks.
- Ensure all events run smoothly by using the hotel’s systems to generate clear function sheets and by liaising closely with operational departments prior to handover.
- Maintain a strong conversion rate by effectively turning enquiries into confirmed event bookings.
- Build excellent relationships with event organisers to understand and deliver their event vision.
- Respond to all event enquiries promptly and follow up in a timely, professional manner.
- Develop repeat and future business by nurturing relationships with both new and existing clients.
- Maximise sales and revenue through effective conversion and strategic upselling.
- Attend daily and weekly meetings as required.
WHAT ARE WE LOOKING FOR IN YOU
- Previous experience in hotel events, sales, or hospitality is desirable.
- Strong communication and organisation skills.
- A proactive, detail-focused approach with the ability to multitask.
- Confidence in building client relationships and upselling services.
- Competency with Microsoft Office; experience with hotel systems (Opera/Delphi) is a plus.
- Competent level of English spoken and written.
- Detail-oriented, organised, and capable of handling multiple tasks at the same time.
THE PERKS
- Competitive salary
- Free meals on duty
- Team Member Incentives
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!
RIGHT TO WORK
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
Events Sales Coordinator - £28,943.62 in Cambridge employer: University Arms
University Arms is an exceptional employer, offering a vibrant work culture in the heart of Cambridge, where creativity and collaboration thrive. As part of a dedicated team in a beautifully renovated hotel, employees benefit from competitive salaries, free meals on duty, and opportunities for personal growth through engaging events and incentives. With a focus on nurturing client relationships and delivering memorable experiences, this role provides a rewarding pathway for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Events Sales Coordinator - £28,943.62 in Cambridge
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with University Arms' unique offerings and history. This will help you connect with potential clients and show them why their event should be held at your venue.
✨Tip Number 2
Practice your pitch! Whether it’s a phone call or an in-person meeting, being confident and clear about what you can offer is key. Role-play with a friend or family member to nail down your delivery.
✨Tip Number 3
Follow up like a pro! After any interaction, whether it’s a site visit or a proposal sent, make sure to check in with your leads. A simple email can keep you top of mind and show that you care about their event.
✨Tip Number 4
Network, network, network! Attend local events and connect with other professionals in the industry. Building relationships can lead to referrals and repeat business, so don’t be shy about putting yourself out there!
We think you need these skills to ace Events Sales Coordinator - £28,943.62 in Cambridge
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let your enthusiasm for events shine through! We want to see that you’re excited about the role and have a genuine interest in creating memorable experiences for clients.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight relevant experience in hotel events or sales. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at University Arms!
How to prepare for a job interview at University Arms
✨Know Your Venue
Before the interview, take some time to research University Arms. Familiarise yourself with its history, recent renovations, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with the hotel's brand and values.
✨Showcase Your Communication Skills
As an Events Sales Coordinator, strong communication is key. Prepare examples from your past experiences where you successfully managed client relationships or resolved issues. Be ready to demonstrate how you can effectively communicate with both clients and operational teams.
✨Be Detail-Oriented
This role requires a keen eye for detail. During the interview, highlight your organisational skills and provide specific instances where your attention to detail made a difference in your previous roles. Mention any experience you have with creating function sheets or managing event logistics.
✨Prepare for Upselling Scenarios
Upselling is a crucial part of maximising revenue. Think of ways you could upsell services during events and be prepared to discuss these strategies in the interview. Show that you understand the importance of enhancing client experiences while also benefiting the hotel.
