Luxury Front Desk Agent: Guest Experience (Cambridge)

Luxury Front Desk Agent: Guest Experience (Cambridge)

Cambridge Full-Time 25290 - 30910 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver exceptional service and create memorable experiences for guests at a luxury hotel.
  • Company: University Arms, a historic property in Cambridge with a focus on guest experience.
  • Benefits: Competitive pay, flexible hours, and a chance to work in a luxury environment.
  • Other info: Flexible shifts including evenings and weekends, with great career growth potential.
  • Why this job: Join a passionate team and make every guest's stay unforgettable.
  • Qualifications: Strong communication skills and a love for customer service.

The predicted salary is between 25290 - 30910 £ per year.

University Arms is seeking a guest‑facing front desk professional in Cambridge to deliver impeccable service from arrival to departure.

You will engage with guests, anticipate needs and resolve concerns, turning stays into memorable experiences.

The role calls for a passion for customer service, strong communication, and the ability to work flexibly including evenings and weekends in a luxury setting.

Competitive benefits accompany the position at this historic property.

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Luxury Front Desk Agent: Guest Experience (Cambridge) employer: University Arms, Cambridge

University Arms is an excellent employer, offering a vibrant work culture in the heart of Cambridge where teamwork and support are paramount. With benefits like free meals on duty, team events, and discounts across Marriott properties, employees enjoy a rewarding environment that fosters personal and professional growth, making it an ideal place for those seeking meaningful employment in the hospitality sector.

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Contact Details:

University Arms, Cambridge Recruitment Team

We think you need these skills to ace Luxury Front Desk Agent: Guest Experience (Cambridge)

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Customer Service