Guest Experience Lead - Luxury Front Desk in Cambridge

Guest Experience Lead - Luxury Front Desk in Cambridge

Cambridge Full-Time On-site
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University Arms in Cambridge is seeking a Front Desk Host to welcome guests, check them in and out, and provide personalised recommendations to enhance their stay.

You will handle reservations, payments, respond to enquiries, upsell rooms and services, and coordinate with all departments to ensure smooth experiences; previous luxury-hospitality experience and strong communication are preferred.

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Guest Experience Lead - Luxury Front Desk in Cambridge employer: University Arms, Cambridge

University Arms, Cambridge is an exceptional employer that prioritises employee growth and development within a vibrant hospitality environment. With a strong focus on delivering outstanding guest experiences, the company fosters a collaborative work culture where team members are encouraged to excel and innovate. Located in the heart of Cambridge, employees benefit from a dynamic atmosphere and the opportunity to be part of a prestigious establishment known for its commitment to excellence.

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Contact Details:

University Arms, Cambridge Recruitment Team