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- Tasks: Join our team to manage pension queries and improve processes in a supportive environment.
- Company: USS, a leading pension scheme provider with a vibrant office culture.
- Benefits: Generous leave, health services, personal development funding, and flexible working options.
- Why this job: Make a real impact on members' financial futures while developing your career.
- Qualifications: GCSE Maths and English; familiarity with Microsoft Office is a plus.
- Other info: Enjoy a friendly team atmosphere and opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Have you thought about building a career within Pensions administration, working with one of the largest private defined benefit pension schemes in the UK? Based in the iconic Royal Liver Buildings in Liverpool, we have an amazing opportunity for someone who thrives on working within a supportive and busy office environment. Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model.
Our team are truly fantastic, not only do we have our own social committee, but our people would genuinely recommend USS as a place to work (100% of new USSL employees would recommend USS as a place to work to a friend!)
As a member of our friendly team, you will be given a structured induction programme and support from our inhouse teams for the first couple of weeks in your new role. Don’t worry if you haven’t got any experience, we will give you full training and you’ll be assigned a buddy to support with any questions. Not only do we provide great training, but we also offer opportunities to progress and develop your career here at USS – we love to promote within the team!
What you will be doing:
- Speaking with our institutions, members and third parties as routine queries arise
- Automated and manual processes and calculations
- Working closely with other team members, checking work as required
- Involvement in team projects and improving the way we work
- Manage own workload aligned to team targets and SLAs
- Escalate any non-routine or complex queries to a Senior or Manager as they arise
About you:
We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!
To be successful in the role you will have:
- GCSE Maths and English
- Comfortable with Microsoft office packages
At USS, every individual contributes to building a secure financial future for our members and their families. We strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others. We’re also committed to helping you build your career by providing opportunities for development.
How we will reward you:
- Generous annual leave package
- Access to a high quality pension scheme provided through Universities Superannuation Scheme
- Supportive people policies (including enhanced occupational sickness pay and family friendly pay)
- Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
- Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership
- Learning and development opportunities to develop your skills, knowledge and talent
- Employee Volunteer Day’s to support the communities where you work and live
- Cycle to Work Scheme
Our culture and values:
Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves. Our purpose firmly states the importance of members, putting them ‘front and centre’ of what we do.
About us:
Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and other higher education institutions in the UK. We work with around 330 employers to help build a secure financial future for almost 577,000 members and their families. We are one of the largest private defined benefit pension schemes in the UK, with total assets of around £76.8bn (at 31 March 2025).
USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent.
Pensions Administrator employer: Universities Superannuation Scheme (Ltd)
Contact Detail:
Universities Superannuation Scheme (Ltd) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at USS on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research USS, their values, and the Pensions Administrator role. Show us you’re genuinely interested and ready to contribute to our vibrant team.
✨Tip Number 3
Practice common interview questions with a mate. Get comfortable talking about your skills and how they relate to the job. We want to see your personality shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in our minds. Plus, it’s a nice touch that we appreciate!
We think you need these skills to ace Pensions Administrator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your excitement for the role shine through! We want to see that you’re genuinely interested in joining our team and contributing to the fantastic work we do at USS.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Pensions Administrator role. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Universities Superannuation Scheme (Ltd)
✨Know Your Pensions Basics
Before the interview, brush up on the fundamentals of pensions administration. Familiarise yourself with terms like defined benefit schemes and how they operate. This will show your enthusiasm for the role and help you engage in meaningful conversations during the interview.
✨Showcase Your Team Spirit
Since the role involves working closely with others, be prepared to discuss examples of teamwork from your past experiences. Highlight how you’ve collaborated with colleagues to solve problems or improve processes, as this aligns with the supportive culture at USS.
✨Prepare Questions About Development Opportunities
Demonstrate your interest in growth by preparing thoughtful questions about training and career progression within the company. Ask about the structured induction programme and how the team supports personal development, which reflects your eagerness to thrive in the role.
✨Familiarise Yourself with Microsoft Office
Since comfort with Microsoft Office is a requirement, make sure you can discuss your experience with these tools. If you have specific examples of how you've used Excel for calculations or Word for documentation, share those during the interview to showcase your skills.
