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For Companies At a Glance
- Tasks: Create engaging communications to empower members about their pensions and support employers.
- Company: Join USS, a leading pension scheme with a vibrant and inclusive culture.
- Benefits: Enjoy a competitive salary, generous leave, and personal development support.
- Why this job: Make a real impact on people's financial futures while developing your career.
- Qualifications: Strong communication skills and a proactive approach; pensions knowledge is a plus.
- Other info: Flexible working environment with excellent growth opportunities and a supportive team.
The predicted salary is between 28800 - 48000 £ per year.
Business Area: Pensions Strategy and Proposition
When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts. Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model.
About the role
In your role as Member Communications Specialist, you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to empower members to engage confidently with their pension by providing communications that are simple, clear, and personalised, at key points through their journey. Support employers in understanding and administering the scheme so they can in turn support members. Responsible for producing end to end communications in accordance with the plan; from insight, planning and brief to collateral management, delivery, and results, with a focus on the holistic experience.
What you will be doing
- Work with the Senior Communication Specialists and Communications Managers to develop multichannel content in alignment with the High Level Plan.
- Lead communication coordination from brief creation (following planning approval by Communications Manager), agency liaison and internal stakeholder engagement to ensure buy-in and provides updates.
- Proof edits communications materials ensuring accuracy of message and compliance with statutory (Legal) and regulatory (Compliance) requirements.
- Continually monitor the effectiveness of communications activity, producing timely reports and commentary, suggesting improvements where appropriate.
- Ensure the communications proposition is applied consistently across all channels and in line with the wider journey and segmentation requirements.
- Act as a custodian of the USS brand and style guidelines, ensuring consistent use across all platforms in terms of look, image, identity, and message.
- Control the accuracy of content and ensures it is clear, engaging and reflects the organisation's strategic objectives and brand pillars.
- Provide communications expertise, support, and advice on a wide range of projects; represents communications in internal task force projects and forums as required.
- Establish and maintains effective internal and external stakeholder relationships.
- Track spend against budget for individual content projects, reporting up to the Senior Communication Specialists and Communications Managers where needed.
- Adhere to core departmental processes i.e. supplier contracting, agency briefing, messaging sign off, risk and data management, proposition formation process etc.
About you
We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile.
To be successful in the role you will have:
- Pensions knowledge (advantageous)
- Wider financial services/product knowledge desirable
- Excellent communications skills with an open and honest approach
- Accuracy and attention to detail
- Able to manage own workload proactively
- Able to convert complex information into easily understandable content
- Able to work in a manner that is consistent with the organisation's ethos and values
- Educated to degree level or relevant experience
Why join us?
At USS, every individual contributes to building a secure financial future for our members and their families. We strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others. We're also committed to helping you build your career by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits.
How we will reward you
- Great starting salary
- Generous annual leave package
- Access to a high quality pension scheme provided through Universities Superannuation Scheme
- Supportive people policies (including enhanced occupational sickness pay and family friendly pay)
- Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
- Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership
- Learning and development opportunities to develop your skills, knowledge and talent
- Employee Volunteer Day's to support the communities where you work and live
- Cycle to Work Scheme
Our culture and values
Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves. Our purpose firmly states the importance of members, putting them 'front and centre' of what we do. This is embedded through our values: Integrity, Collaboration, Excellence.
About us
Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and other higher education institutions in the UK. We work with around 330 employers to help build a secure financial future for almost 577,000 members and their families. We are one of the largest private defined benefit pension schemes in the UK, with total assets of around £76.8bn (at 31 March).
USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent. We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know.
Member Communications Specialist in Liverpool employer: Universities Superannuation Scheme (Ltd)
Contact Detail:
Universities Superannuation Scheme (Ltd) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Communications Specialist in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at USS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research USS's values and recent projects. This shows you're genuinely interested and ready to contribute to their mission of empowering members.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating how your skills align with the role of Member Communications Specialist, especially in simplifying complex information.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Member Communications Specialist in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Member Communications Specialist role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since this role is all about effective communication, don’t hold back! Use clear and engaging language in your application. Remember, we want to see how you can convert complex information into something easily understandable.
Be Authentic: We love genuine candidates! Don’t be afraid to let your personality shine through in your application. Share your passion for pensions and how you can contribute to empowering our members.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can get to know you better!
How to prepare for a job interview at Universities Superannuation Scheme (Ltd)
✨Know Your Pensions Basics
Brush up on your pensions knowledge before the interview. Understanding the basics of how pension schemes work, especially in relation to USS, will show your enthusiasm and readiness for the role. It’ll also help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Member Communications Specialist, your ability to convey complex information simply is key. Prepare examples of how you've done this in the past, whether through written content or presentations. This will demonstrate your fit for the role and your understanding of the importance of clear communication.
✨Be Ready to Discuss Stakeholder Engagement
Think about times when you've successfully engaged with stakeholders. Be prepared to discuss how you built those relationships and how you ensured everyone was on the same page. This will highlight your collaborative skills, which are crucial for this position.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the team dynamics or how success is measured in the communications strategy, which can also give you valuable insights.