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- Tasks: Manage social media accounts for up to 200 clients and create engaging content.
- Company: Join Universal Web Design, a multi-award-winning digital marketing company in Colchester.
- Benefits: Enjoy perks like casual dress, employee discounts, and a subsidised gym membership.
- Why this job: Grow your skills in a dynamic environment while helping businesses thrive online.
- Qualifications: No specific experience required; just bring your ambition and willingness to learn!
- Other info: Part-time role with flexible hours and opportunities for bonuses and rewards.
About Universal Web Design
Universal Web Design is a multi-award-winning digital marketing company. Our offices are based in Colchester, Essex with ample on-site parking. We have over 600 clients, mostly based in Essex, but also include national, international, and global companies. Universal Web Design aims to reach 1,000 clients by November 2020.
We Expect Someone Who:
- Is punctual and arrives early to work
- Works above and beyond expectations
- Is fast and efficient
- Is ambitious to grow and learn
- Can speak with customers confidently and manage client relationships
- Is reliable and organised
- Maintains professionalism in an office environment
- Is confident in making calls to unfamiliar contacts
- Can handle issues as they arise
- Is eager to grow a profitable client base
- Is willing to work extra hours if needed
Expectations:
- To manage up to 200 social media clients
- To keep customers updated on their accounts and progress
- To inform clients of profile improvements
- To help businesses generate more sales/enquiries online
- To ensure customer satisfaction
- To maintain high-quality content
- To attend business networking events
- To build a strong and loyal customer base
General Work Tasks:
- Creating social media accounts and producing updates
- Using content management systems
- Liaising with clients
- Sourcing suitable images for social media
- Increasing the following of social media accounts
- Developing engagement within social media accounts
- Driving traffic to customer websites from social media
- Assessing social media and Google Analytics reports
- Monitoring user activity on websites
- Responding to social media posts
- Addressing negative reviews and growing positive reviews
- Increasing conversion rates and tracking click-throughs
Company Benefits:
- Mileage
- Birthday cake and Prosecco
- Training
- 4 Screen PCs
- Team meals
- Employee of the Month
- Client discounts at restaurants and shops
- Discounts at all major shops and restaurants
- Qualifications paid for
- Business cards
- Christmas meals
- Company car/company mobile (if qualified)
- Bonuses and commissions
- Rewards for goals met
- Free refreshments
- Discounted gym membership
Arrival Time: To be at our offices a minimum of 15 minutes before your start time.
Working Hours: Monday, Wednesday, Thursday & Friday = 10.00am to 16.00pm; Tuesday, Saturday and Sunday = Days Off.
References: References from previous employers are ideal. The contact details of any past employers are essential if applicable.
Job Type: Part-time
Salary: £10.00/hour
Hiring Organization: Immediate
Duration of Employment: Ongoing
Industry: Digital Marketing
Job Location: Unit 5, Block B, Nesfield Road, Colchester, Essex, CO4 3ZL, England
Social Media - Specialist employer: Universal Web Design
Contact Detail:
Universal Web Design Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media - Specialist
✨Tip Number 1
Familiarise yourself with Universal Web Design's client base and their social media presence. Understanding the types of businesses they work with will help you tailor your approach during interviews and demonstrate your knowledge of their needs.
✨Tip Number 2
Showcase your ability to manage multiple social media accounts effectively. Prepare examples of how you've successfully grown engagement or improved client satisfaction in previous roles, as this aligns with their expectation of handling up to 200 clients.
✨Tip Number 3
Network with professionals in the digital marketing field, especially those who have experience in social media management. Attend local events or online webinars to build connections that could provide insights or referrals for your application.
✨Tip Number 4
Prepare to discuss how you would handle negative reviews and turn them into positive experiences. This is crucial for maintaining client satisfaction and aligns with the company's goal of building a loyal customer base.
We think you need these skills to ace Social Media - Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social media management and digital marketing. Use keywords from the job description to demonstrate that you meet their expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social media and your ambition to grow within the role. Mention specific examples of how you've successfully managed social media accounts or improved client engagement in the past.
Showcase Your Skills: Include any relevant certifications or training in social media marketing, analytics, or content creation. If you have experience with tools like Google Analytics or content management systems, be sure to mention them.
Prepare for References: Gather contact details for previous employers who can vouch for your skills and work ethic. Make sure they are aware that they may be contacted for a reference.
How to prepare for a job interview at Universal Web Design
✨Show Your Passion for Social Media
Make sure to express your enthusiasm for social media and digital marketing during the interview. Share examples of how you've successfully managed social media accounts in the past, and discuss any innovative strategies you've implemented to engage audiences.
✨Demonstrate Your Organisational Skills
Since the role involves managing up to 200 clients, it's crucial to showcase your organisational abilities. Prepare to discuss how you prioritise tasks, manage time effectively, and keep track of multiple projects simultaneously.
✨Prepare for Client Interaction Scenarios
Expect questions about how you would handle client interactions, especially when addressing issues or negative feedback. Think of specific examples where you've successfully resolved conflicts or improved client satisfaction.
✨Familiarise Yourself with Analytics Tools
As the role requires assessing social media reports and Google Analytics, be prepared to discuss your experience with these tools. Highlight any insights you've gained from data analysis and how you've used them to drive engagement and conversions.