At a Glance
- Tasks: Optimise online shopping experiences for Beatles fans through engaging product merchandising and trading.
- Company: Join Universal Music, a leader in the music industry with a creative and inclusive culture.
- Benefits: Competitive salary, diverse workplace, and opportunities for personal and professional growth.
- Other info: Dynamic role with a chance to work at the intersection of music, culture, and commerce.
- Why this job: Be part of a team shaping the future of Beatles products and fan experiences.
- Qualifications: Experience in ecommerce trading and web merchandising is essential.
The predicted salary is between 40000 - 50000 £ per year.
Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
Apple Corps Ltd
Location: Apple Corps Head Office, Ovington Square, London
Working pattern: 4 to 5 days per week expected in the office
About the opportunity
Apple Corps Ltd. was founded in 1968 to oversee The Beatles’ creative and business interests. It initially served as the new outlet for The Beatles’ own recordings as well as the music of a wide-ranging roster of artists, all brought to the label personally by the band (individually and/or collectively). Apple Corps’ mission celebrates artistry in an inclusive, creative environment. Since its inception, the company has encompassed music, publishing, merchandise, electronic and film enterprises.
For almost six decades, Apple Corps Ltd. has helped to bring The Beatles music to billions of fans in pioneering, creative manners, decade after decade.
Apple Corps and Universal Music Group UK are coming together to build a dedicated team focused on shaping the next chapter of Beatles product, ecommerce, retail and customer experience.
This is a rare opportunity to work at the intersection of music, culture, creativity, commerce and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.
This team will create exceptional products, experiences and customer journeys for Beatles fans globally. From product design and packaging to retail, ecommerce, trading and fan engagement, every touchpoint must reflect the creativity, quality and cultural significance associated with The Beatles.
These roles are employed by Apple Corps Ltd. The Universal Music Group UK Talent Acquisition team will manage the recruitment process in collaboration with Apple Corps and the wider UMG team. When you apply, you will be redirected to the Universal Music Group careers portal, where you will be required to submit your application through Workday.
Role purpose
The Web Merchandising and Trading Manager will be responsible for optimising the online shopping experience across Beatles ecommerce platforms.
This role will curate how products appear online, manage the trading calendar, support product launches, improve customer journeys and use data to maximise conversion, engagement and revenue.
This is a hands-on ecommerce trading role, suited to someone who understands online retail, customer behaviour, product storytelling and performance optimisation.
Key responsibilities
Online product merchandising
Curate how products appear across the website, including:
Category pages
Collections
Homepage features
Product pages
Campaign landing pages
Ensure product presentation is compelling, accurate and visually consistent.
Align product visibility with launch priorities, stock availability and customer demand.
Trading calendar management
Plan and execute an online trading calendar aligned with:
Product launches
Promotions
Seasonal campaigns
Release moments
Marketing activity
Coordinate trading activity across key moments.
Ensure the online store reflects commercial priorities and fan engagement opportunities.
Conversion rate optimisation
Continuously test and improve:
Product pages
Navigation
Search
Recommendations
Checkout journeys
Identify friction points in the customer journey.
Recommend practical improvements to increase conversion and improve customer experience.
Product launch execution
Coordinate and manage the online launch of new products.
Ensure all launch information is accurate and complete, including:
Product listings
Imagery
Copy
Pricing
Categorisation
Tagging
Stock availability
Work with internal teams to ensure product launches are delivered accurately and on time.
Promotions and campaign trading
Manage online promotions, bundles, limited releases, discounts and campaign-led trading opportunities.
Maximise revenue, engagement and sell-through.
Ensure promotional mechanics are commercially sound, clearly communicated and operationally deliverable.
Website performance analysis
Monitor ecommerce KPIs, including:
Traffic
Conversion rate
Average order value
Revenue
Sell-through
Product performance
Customer behaviour
Use performance data to guide trading decisions.
Identify opportunities for growth and improvement.
Stock and availability management
Work closely with supply, production and inventory teams.
Ensure the right products are promoted online based on availability, demand and commercial priorities.
Support decisions around product visibility, replenishment, sell-through and lifecycle management.
Customer journey optimisation
Improve how customers move through the website, from homepage to checkout.
Support smarter navigation, product recommendations, page structure and merchandising logic.
Ensure the site is easy, inspiring and engaging for fans to discover, shop and connect with The Beatles.
Cross-channel coordination
Align website trading activity with:
Marketing
CRM
Retail
Social media
Content
Campaign planning
Support a joined-up and consistent customer experience across channels.
A/B testing and data insights
Run experiments on:
Page layouts
Product placements
Messaging
Calls to action
Customer journeys
Share learnings and recommendations with stakeholders.
Use test results to improve trading performance and customer experience.
Key skills and experience
Strong ecommerce trading and web merchandising capability.
Understanding of how to optimise product visibility, customer journeys and conversion.
Confidence working with ecommerce data, trading reports and performance dashboards.
Ability to use insight to shape merchandising decisions and trading priorities.
Strong organisational skills and ability to manage multiple launches, campaigns and trading priorities.
Excellent attention to detail across product listings, imagery, pricing, copy, stock and promotional setup.
Strong collaboration skills across marketing, CRM, ecommerce, retail, production, supply and creative teams.
Understanding of brand presentation and customer experience within a culturally significant and globally recognised brand environment.
Experience requirements
Experience in ecommerce trading, web merchandising, digital retail, online trading or ecommerce operations.
Experience managing product listings, category pages, homepage features, collections or campaign landing pages.
Experience supporting product launches, promotions, bundles or limited releases online.
Strong understanding of ecommerce KPIs, including:
Traffic
Conversion rate
Average order value
Revenue
Sell-through
Experience using ecommerce platforms, content management systems, analytics tools or merchandising tools.
Experience working with stock, availability and product performance data.
Experience collaborating across marketing, CRM, retail, supply chain, content, creative or digital teams.
Desirable experience
Experience in music, entertainment, fashion, lifestyle, fan commerce, retail or consumer products.
Experience working with ecommerce platforms such as Shopify, Salesforce Commerce Cloud, Magento, WooCommerce or similar.
Experience with A/B testing, CRO tools or customer journey optimisation.
Experience supporting international ecommerce, multi-currency stores or global customer bases.
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Job Category:
eCommerceWeb Merchandising and Trading Manager in London employer: Universal Music
At Universal Music, we pride ourselves on fostering a vibrant and inclusive work culture that champions creativity and innovation. As a Web Merchandising and Trading Manager at our Apple Corps Head Office in London, you will not only have the opportunity to shape the online experience for one of the most iconic music brands but also benefit from a supportive environment that prioritises employee growth and diversity. With a commitment to professional development and a collaborative atmosphere, this role offers a unique chance to contribute to a legacy while advancing your career in the dynamic world of music and ecommerce.
StudySmarter Expert Advice🤫
We think this is how you could land Web Merchandising and Trading Manager in London
✨Tip Number 1
Get to know the company inside out! Research Universal Music and Apple Corps, their values, and their latest projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to ecommerce and merchandising. Think about how your experience aligns with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Universal Music and making an impact in the world of ecommerce.
We think you need these skills to ace Web Merchandising and Trading Manager in London
Some tips for your application 🫡
Show Your Passion for Music:When you're writing your application, let your love for music shine through! Mention any relevant experiences or projects that showcase your enthusiasm for the industry, especially if they relate to The Beatles or similar artists.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your ecommerce experience and how it aligns with the responsibilities of the Web Merchandising and Trading Manager. We want to see how you can bring value to our team!
Be Data-Driven:Since this role involves optimising online shopping experiences, include examples of how you've used data to drive decisions in past roles. Show us your analytical side and how it can help improve customer journeys and conversion rates.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way to ensure your application gets to the right people. Plus, it gives you a chance to explore more about what we do at Universal Music.
How to prepare for a job interview at Universal Music
✨Know Your Beatles
Dive deep into The Beatles' history and their impact on music and culture. Familiarise yourself with their discography, key milestones, and how their legacy influences modern merchandising. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Ecommerce Savvy
Prepare to discuss your experience with ecommerce platforms and how you've optimised online shopping experiences in the past. Bring specific examples of successful product launches or campaigns you've managed, highlighting your understanding of customer behaviour and conversion strategies.
✨Data is Your Best Friend
Be ready to talk about how you use data to drive decisions. Discuss your familiarity with ecommerce KPIs like traffic, conversion rates, and average order value. Share examples of how you've analysed performance data to improve customer journeys and boost sales.
✨Collaboration is Key
This role requires working closely with various teams, so be prepared to share your experiences collaborating across departments. Highlight instances where your teamwork led to successful outcomes, especially in fast-paced environments like ecommerce or retail.
