Systems Engineer in London

Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.

Job Summary:

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

UMG is currently seeking an eager and exceptional systems engineer to join our Infrastructure Engineering Team. The position will be responsible for technical ownership and delivery on infrastructure compute and storage infrastructure projects and for systems infrastructure aspects of Application projects. Requires a strong technical experience in servers, storage, and operating system deployment and migrations.

Job Functions:

• Lead the design and implementation of enterprise compute and storage solutions across on-premises and cloud environments

• Define and own the compute and storage architecture, standards, and long-term technical strategy

• Develop scalable, secure, and resilient infrastructure designs aligned with business and operational requirements

• Establish and maintain enterprise standards, reference architectures, and technical documentation

• Serve as a technical liaison between business stakeholders, infrastructure teams, cloud engineering, and UMG IT

• Review and validate proposed solutions to ensure quality, reliability, security, and compliance with UMG standards

• Ensure alignment between customer expectations, business requirements, and final technical designs

• Partner with cloud team to ensure interoperability, OS support, and application compatibility

• Lead proof-of-concepts and evaluations of new compute and storage technologies

• Participate in capacity planning, lifecycle management, and infrastructure roadmap development

• Support disaster recovery and business continuity design and validation efforts

• Provide Tier-4 escalation support for complex compute and storage issues, including root-cause analysis

• Communicate technical status, risks, and dependencies clearly to peers and leadership

• Develop and deliver technical training and mentorship for engineering and implementation teams

• This role is focused on architecture, design, and implementation, with limited operational responsibility beyond design validation, knowledge transfer, and escalation support

Job Requirements:

Skills/Abilities:

• Enterprise compute and virtualization platforms (e.g., VMware, Hyper-V, or equivalent)

• Enterprise storage technologies (SAN, NAS, block and file storage solutions)

• Infrastructure architecture and solution design in large-scale environments

• Hybrid infrastructure design integrating on-premises systems with public cloud platforms (AWS, Azure, or GCP)

• Linux and Windows Server operating systems

• Capacity planning, performance optimization, and lifecycle management

• Disaster recovery and business continuity design

• Infrastructure security best practices and standards

• Technical documentation, architecture diagrams, and design specifications

• Ability to translate business requirements into scalable, reliable technical solutions

• Strong analytical and problem-solving skills for complex infrastructure challenges

• Effective communication skills with both technical and non-technical stakeholders

• Proven ability to collaborate across infrastructure, cloud, security, and application teams

• Experience leading technical design discussions and influencing decisions

• Strong organizational skills with the ability to manage multiple initiatives simultaneously

• Fluent in English (written and oral)

Experience:

• 7+ years of experience in systems or infrastructure engineering with a focus on enterprise compute and storage platforms

• Proven experience designing and implementing scalable, production-grade infrastructure solutions in complex environments

• Hands-on experience supporting hybrid environments that integrate on-premises infrastructure with public cloud platforms (AWS, Azure, or GCP)

• Experience collaborating with cross-functional teams and translating business requirements into technical designs

• Experience developing enterprise architecture standards, reference designs, and technical documentation

• Experience leading proof-of-concepts, evaluating emerging technologies, and mentoring other engineers

About UMG UK

We are Universal Music Group UK – the UK’s leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.

Bonus Tracks: Your Benefits

• Group Personal Pension Scheme (between 3% and 9%)

• Private Medical Insurance

• 25 paid days of annual leave

• Interest Free Season Ticket Loan

• Holiday Purchase scheme

• Dental and Travel Insurance options

• Cycle to Work Scheme

• Salary Sacrifice Cars

• Subsidised Gym Membership

• Employee Discounts (Reward Gateway)

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

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