Universal Music Group N.V. is seeking a diligent Support Systems Analyst to back its royalty platform. You will act as a liaison between business teams, local users, and developers, triaging tickets and coordinating resolutions while supporting audit and compliance controls.
You will work with ServiceNow and JIRA, categorize issues, communicate impact clearly to both business and technical audiences, and help maintain knowledge bases and operational procedures across distributed teams.
Global Royalty Platform Support Analyst employer: Universal Music Holdings Ltd
Universal Music Holdings Ltd is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about cybersecurity. With a strong emphasis on employee growth and development, team members are encouraged to enhance their skills in a collaborative environment while working on cutting-edge technologies in a globally recognised company. Located in a vibrant industry hub, employees benefit from unique networking opportunities and a commitment to work-life balance, making it a rewarding place to build a meaningful career.
Contact Details:
Universal Music Holdings Ltd Recruitment Team
