Audience Assistant

Audience Assistant

Full-Time 30000 - 42000 € / year (est.) No home office possible
Universal Music Holdings Ltd

At a Glance

  • Tasks: Assist in digital marketing and audience engagement for artists.
  • Company: Join Universal Music, the world's leading music company with a diverse and innovative team.
  • Benefits: Enjoy perks like private medical insurance, gym membership, and 25 days of annual leave.
  • Other info: Flexible working hours and commitment to inclusivity for all applicants.
  • Why this job: Be part of a creative hub that revolutionises artist engagement and digital strategy.
  • Qualifications: Passion for digital marketing, social media, and excellent communication skills required.

The predicted salary is between 30000 - 42000 € per year.

Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.

The A Side: A Day in The Life

Universal Music Group is committed to being the number one place for artists, fans, and talent. The Audience and Media Divisionis a creative hub, set to revolutionise how we deliver for our artists and will form a critical part of the front-line offering at UMUK working in collaboration with label groups and artists.

The Audience Assistant will sit within the Audience and Digital Strategy team, providing administrative and creative assistance across digital and audience campaigns. Bringing knowledge of trends in digital, social content and music; the Audience Assistant will focus on utilising digital campaign tools, insights and assets to support the team with the delivery of innovative digital marketing and audience engagement initiatives for a range of artist campaigns.

The B Side: Skills & Experience

Be Administrative

Preparing reports and presentation documents ahead of artist and label meetings.

Updating social networking sites and websites with news and content.

Setting up new artist accounts on platforms such as Instagram, Tiktok, Spotify, YouTube, and Facebook.

Keeping up to date with reporting and insights across campaigns

Additional ad hoc administrative support to Audience and Digital Strategy team across multiple projects.

Follow briefs for the design and development of high calibre digital marketing tools to support frontline artist campaigns including, email marketing templates, animated GIFs, landing pages, data capture forms, social media skins, social media banners, Snapchat filters, TikTok posts etc.

Work closely with Audience Managers and internal label teams to help run eCRM activity including HTML email design, sign up forms, competitions and managing deliveries.

Running analysis and creating reports on growth and changes to social networks for our artists.

YouTube channel management for artist channels including: adding annotations, overlays and links.

Keeping abreast of new digital innovation and platforms that might be useful or relevant for our artists.

Person Specification

Passion for digital marketing, social media platforms and online communities.

Takes the time to pay strong attention to detail.

Strives to work efficiently with emails.

Analytical mind for interpreting data and preparing reports.

Highly organised with the ability to keep calm under pressure.

The ability to learn quickly and adapt to the changing market.

Excellent verbal and written communication skills with the ability to deal with people at all levels within the business.

Willing to work outside of core hours when necessary to ensure campaign delivery.

Interest in the very latest trends and how to implement them.

Bright self-starter with a collaborative team spirit.

Flexible and able to prioritise own workload and others.

Passionate about music with a desire to progress in the industry.

Photoshop experience and skills

HTML experience and skills

Video production and editing experience

Social media and community management experience

Experience managing artist profiles across streaming services

Good working knowledge and experience of website and asset hosting

Experience with WordPress or other CMS platforms.

Group Personal Pension Scheme (between 3% and 9%)

Private Medical Insurance

25 paid days of annual leave

Interest Free Season Ticket Loan available

Dental and Travel Insurance options

Cycle to Work Scheme

Salary Sacrifice Cars

Subsidised Gym Membership

Employee Discounts (Reward Gateway)

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder\'s specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Job Category:

Marketing, Streaming & Digital Media

Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.

The A Side: A Day in The Life

Universal Music Group is committed to being the number one place for artists, fans, and talent. The Audience and Media Divisionis a creative hub, set to revolutionise how we deliver for our artists and will form a critical part of the front-line offering at UMUK working in collaboration with label groups and artists.

The Audience Assistant will sit within the Audience and Digital Strategy team, providing administrative and creative assistance across digital and audience campaigns. Bringing knowledge of trends in digital, social content and music; the Audience Assistant will focus on utilising digital campaign tools, insights and assets to support the team with the delivery of innovative digital marketing and audience engagement initiatives for a range of artist campaigns.

The B Side: Skills & Experience

Be Administrative

  • Preparing reports and presentation documents ahead of artist and label meetings.

  • Updating social networking sites and websites with news and content.

  • Setting up new artist accounts on platforms such as Instagram, Tiktok, Spotify, YouTube, and Facebook.

  • Keeping up to date with reporting and insights across campaigns

  • Additional ad hoc administrative support to Audience and Digital Strategy team across multiple projects.

Be digital

  • Follow briefs for the design and development of high calibre digital marketing tools to support frontline artist campaigns including, email marketing templates, animated GIFs, landing pages, data capture forms, social media skins, social media banners, Snapchat filters, TikTok posts etc.

  • Work closely with Audience Managers and internal label teams to help run eCRM activity including HTML email design, sign up forms, competitions and managing deliveries.

  • Running analysis and creating reports on growth and changes to social networks for our artists.

  • YouTube channel management for artist channels including: adding annotations, overlays and links.

  • Keeping abreast of new digital innovation and platforms that might be useful or relevant for our artists.

Person Specification

Necessary

  • Passion for digital marketing, social media platforms and online communities.

  • Takes the time to pay strong attention to detail.

  • Strives to work efficiently with emails.

  • Analytical mind for interpreting data and preparing reports.

  • Highly organised with the ability to keep calm under pressure.

  • The ability to learn quickly and adapt to the changing market.

  • Excellent verbal and written communication skills with the ability to deal with people at all levels within the business.

  • Willing to work outside of core hours when necessary to ensure campaign delivery.

  • Interest in the very latest trends and how to implement them.

  • Bright self-starter with a collaborative team spirit.

  • Flexible and able to prioritise own workload and others.

  • Passionate about music with a desire to progress in the industry.

Desirable

  • Photoshop experience and skills

  • HTML experience and skills

  • Video production and editing experience

  • Social media and community management experience

  • Experience managing artist profiles across streaming services

  • Good working knowledge and experience of website and asset hosting

  • Experience with WordPress or other CMS platforms.

Bonus Tracks: Your Benefits

  • Group Personal Pension Scheme (between 3% and 9%)

  • Private Medical Insurance

  • 25 paid days of annual leave

  • Interest Free Season Ticket Loan available

  • Holiday Purchase scheme

  • Dental and Travel Insurance options

  • Cycle to Work Scheme

  • Salary Sacrifice Cars

  • Subsidised Gym Membership

  • Employee Discounts (Reward Gateway)

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder\'s specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Job Category:

Marketing, Streaming & Digital Media

About Us

We are Universal Music Group, the world’s leading music company. We are the home for music’s greatest artists, innovators and entrepreneurs.

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Audience Assistant employer: Universal Music Holdings Ltd

Universal Music Group is an exceptional employer, offering a vibrant and inclusive work culture that champions diversity and creativity. As an Audience Assistant, you'll benefit from comprehensive employee growth opportunities, including access to innovative digital marketing tools and campaigns, while enjoying perks like private medical insurance, a generous pension scheme, and subsidised gym memberships. Located in a dynamic environment, Universal Music fosters a collaborative spirit, making it the ideal place for passionate individuals eager to make their mark in the music industry.

Universal Music Holdings Ltd

Contact Detail:

Universal Music Holdings Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Audience Assistant

Tip Number 1

Familiarise yourself with the latest trends in digital marketing and social media. Follow industry leaders and engage with their content to understand what works best for audience engagement.

Tip Number 2

Network within the music industry by attending events, webinars, or online forums. Building connections can provide you with insights and potential referrals that could help you land the Audience Assistant role.

Tip Number 3

Gain hands-on experience with digital tools and platforms mentioned in the job description, such as HTML email design and social media management. This practical knowledge will set you apart during interviews.

Tip Number 4

Show your passion for music and digital marketing in conversations. Be prepared to discuss your favourite artists and how you would engage their audiences through innovative campaigns.

We think you need these skills to ace Audience Assistant

Digital Marketing Knowledge
Social Media Management
Content Creation
Analytical Skills
Attention to Detail
HTML Proficiency
Photoshop Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in digital marketing, social media management, and any administrative roles. Use keywords from the job description to demonstrate your fit for the Audience Assistant position.

Craft a Compelling Cover Letter:In your cover letter, express your passion for music and digital marketing. Mention specific projects or experiences that showcase your skills in managing social media accounts and creating engaging content.

Showcase Your Skills:If you have experience with tools like Photoshop, HTML, or video editing, be sure to include this in your application. Provide examples of how you've used these skills in previous roles or projects.

Highlight Your Analytical Abilities:Since the role involves running analysis and creating reports, mention any experience you have with data interpretation and reporting. This could include insights from previous campaigns or social media growth metrics.

How to prepare for a job interview at Universal Music Holdings Ltd

Show Your Passion for Music

Make sure to express your genuine love for music during the interview. Discuss your favourite artists, genres, or recent trends in the industry. This will demonstrate that you are not just looking for a job, but that you truly care about the field.

Highlight Your Digital Skills

Since the role involves digital marketing and social media management, be prepared to discuss your experience with various platforms. Share specific examples of campaigns you've worked on or tools you've used, such as Photoshop or HTML, to showcase your technical abilities.

Prepare for Analytical Questions

Given the emphasis on data analysis in the job description, brush up on how to interpret campaign insights and prepare reports. Be ready to discuss how you've used data to inform decisions in past roles or projects.

Demonstrate Your Organisational Skills

The Audience Assistant role requires strong organisational abilities. Prepare examples of how you've managed multiple tasks or projects simultaneously, especially under pressure. This will show that you can handle the fast-paced environment at Universal Music.