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- Tasks: Manage workspace projects, ensuring smooth execution and high-quality delivery.
- Company: Join Universal Music Group, the world's leading music company with a vibrant culture.
- Benefits: Enjoy perks like private medical insurance, gym memberships, and a generous holiday scheme.
- Why this job: Be part of a dynamic team that values creativity, diversity, and sustainability in the workplace.
- Qualifications: Experience in project management and office relocations is essential; strong communication skills are a must.
- Other info: This role offers a chance to work in a creative environment while making a real impact.
The predicted salary is between 42000 - 84000 ÂŁ per year.
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Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email
The A Side: A Day in The Life.
The UK Property Services department oversees most of the building and facilities services across Universal Music Group’s UK property portfolio. Our mission is to deliver a dynamic and innovative service that goes above and beyond.
The Workspace and Projects Manager will be responsible for the planning and execution of projects. Their duties include planning, designing, executing, and monitoring every aspect of a specific project.
Have a strong understanding of Building services, to be shared with the Property Services Team.
The Workspace and Projects Manager will be permanently based at Universal Music UK 4PS Site but may also be required to visit other UMG owned or affiliated sites as required.
Mission Statement
We strive for every UMG employee, artist, and guest to thrive safely in our offices by bringing a high-quality service, with a desire to be the BEST in everything we do.
We achieve this using our own unique service model and matching all requirements to the most suitable resources available. Through passion, knowledge, and creativity.
We are committed to environmental sustainability, integrating eco-friendly practice to create an inspiring workplace while reducing our carbon footprint.
We Deliver Customer Service On The B.E.S.T Principle
- Be Bold
- Be Excellent
- Be Strategic
- Be a Team
The B Side: Skills & Experience
Be Operational
- Operate at a consistently high standard and within health and safety regulations ensuring that the team and any service providers do likewise.
- Monthly management of all floor plans and space planning, updating when necessary, including all moved employees, new starters and leavers.
- Seek and implement opportunities to improve the service, including receiving customer service feedback, and create lessons learned reports after each project.
- Provide a pivotal point of information and escalation for any health and safety matters during Projects.
- Produce safe work systems and communicate them to all relevant parties before work starts.
- Follow procurement guidance while sourcing quotations ensuring best value for money at all times.
- Manage all office moves while following agreed processes, ensuring all roles and responsibilities are adequately resourced.
- Ensure that all move projects are kept to agreed timescales and always meet business requirements.
- Effectively coordinate projects, ensuring high-quality delivery within agreed parameters and budgets.
- Take a flexible and firsthand approach (including taking part in projects involving manual handling for all small in-house office moves) when required.
- Conduct and record quality inspections.
- Consulting with contractors, making sure projects finish on time and to agreed cost.
- Managing permits system for refits via Landlords system, Raising LTA’s when necessary.
- Working closely with on-site M&E contactor ensuring works taking place can be done with minimal impact to the operations.
- Manage all projects by logging them on to the helpdesk.
Be Organised
- Set a structured work method by implementing sound procedures.
- Lead from the front by being punctual and working to the highest standards possible.
- Knowledgeable user of Monday.com or similar project tracking system.
- Co-ordinating works at 4PS working alongside with Tech support and AV when required on projects.
- Quarterly review on office allocation per business unit for finance charge back.
- Constantly review practices and procedures to ensure all team members are meeting the required standards.
Be Collaborative
- Provide a professional, knowledgeable and efficient service to internal customers.
- Maintain regular communication with colleagues across the company, ensuring all relevant parties are kept informed of progress during the projects.
- Managing relationships with colleagues and contractors, weekly meetings to discuss updates on projects, ensuring all related documents are up to date.
- Working closely with the onsite and offsite management teams.
- Enabling a culture of open, informed decision making.
- Communicate and influence effectively at all levels.
- Achieves results through working as a team.
Person Specification
- Previous experience managing office relocations and moves.
- Previous experience in project management.
- Exceptional diplomacy and influencing skills with good written and verbal communication and presentation skills.
- Excellent eye for detail.
- Knowledge of setting up facilities systems, and procedures.
- Proactively promotes and drives change.
- Excellent relationship building skills at all levels.
- Experienced user of FM performance measurement and building systems (AutoCAD).
- Able to create exciting and effective presentations (PowerPoint).
- Sound knowledge of managing outsourced service providers.
- Project management certification (Prince2 desirable).
- Ability to prioritise work according to business needs, pre-empting problems before they occur.
- Diplomacy and resilience under pressure, with proven ability to deliver projects on time and within budget.
- Motivation, confidence, and enthusiasm.
- IOSH and/or NEBOSH certification.
- Ensures appropriate professional working standards are maintained.
- Strong negotiating skills.
- Member of the IWFM, desirable.
Bonus Tracks: Your Benefits
- Group Personal Pension Scheme (between 3% and 9%)
- Private Medical Insurance
- 25 paid days of annual leave
- Interest Free Season Ticket Loan
- Holiday Purchase scheme
- Dental and Travel Insurance options
- Cycle to Work Scheme
- Salary Sacrifice Cars
- Subsidised Gym Membership
- Employee Discounts (Reward Gateway)
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder\’s specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Job Category
Universal Music Group
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
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Industries
Entertainment Providers
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Workspace & Project Manager employer: Universal Music Group
Contact Detail:
Universal Music Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workspace & Project Manager
✨Tip Number 1
Familiarise yourself with Universal Music Group's mission and values. Understanding their commitment to diversity and sustainability can help you align your approach during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network within the music and project management sectors. Attend industry events or connect with current employees on LinkedIn to gain insights about the company culture and expectations for the Workspace & Project Manager role.
✨Tip Number 3
Brush up on your project management skills, especially in relation to office relocations and building services. Being able to discuss specific methodologies or tools you've used, like Monday.com, will demonstrate your readiness for the role.
✨Tip Number 4
Prepare to discuss your experience with managing relationships and communication across teams. Highlighting examples of successful collaboration will show that you can thrive in a dynamic environment like Universal Music Group.
We think you need these skills to ace Workspace & Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and office relocations. Use specific examples that demonstrate your ability to manage projects effectively, ensuring you align your skills with the requirements listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the music industry and your understanding of Universal Music Group's mission. Highlight your project management experience and how it relates to the role, while also mentioning your commitment to diversity and inclusion.
Showcase Relevant Skills: In your application, emphasise your knowledge of building services, project tracking systems like Monday.com, and any certifications you hold, such as Prince2. This will demonstrate your readiness for the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Workspace & Project Manager role.
How to prepare for a job interview at Universal Music Group
✨Showcase Your Project Management Skills
Be prepared to discuss your previous project management experiences in detail. Highlight specific projects you've managed, focusing on your role, the challenges you faced, and how you overcame them. This will demonstrate your capability to handle the responsibilities of the Workspace & Project Manager role.
✨Understand the Company Culture
Research Universal Music Group's values and mission statement. Be ready to explain how your personal values align with theirs, especially regarding diversity and inclusion. This shows that you are not only a fit for the role but also for the company culture.
✨Prepare for Technical Questions
Since the role requires knowledge of building services and project tracking systems like Monday.com, brush up on these topics. Be ready to answer technical questions and provide examples of how you've used these tools in past projects.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Prepare to discuss how you've successfully communicated with various stakeholders in previous projects. Use examples that showcase your ability to influence and collaborate with team members and contractors.
