At a Glance
- Tasks: Optimise online shopping experiences for Beatles fans through engaging product merchandising.
- Company: Join Universal Music, the world’s leading music company, and celebrate creativity.
- Benefits: Enjoy a vibrant work culture, competitive salary, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace committed to supporting all talents.
- Why this job: Be part of a team shaping the future of music commerce and fan engagement.
- Qualifications: Experience in ecommerce trading and web merchandising is essential.
The predicted salary is between 40000 - 50000 € per year.
Music is Universal. It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
Location: Apple Corps Head Office, Ovington Square, London
Working pattern: 4 to 5 days per week expected in the office
About the opportunity: Apple Corps Ltd. was founded in 1968 to oversee The Beatles’ creative and business interests. It initially served as the new outlet for The Beatles’ own recordings as well as the music of a wide-ranging roster of artists, all brought to the label personally by the band (individually and/or collectively). Apple Corps’ mission celebrates artistry in an inclusive, creative environment. Since its inception, the company has encompassed music, publishing, merchandise, electronic and film enterprises.
For almost six decades, Apple Corps Ltd. has helped to bring The Beatles music to billions of fans in pioneering, creative manners, decade after decade. Apple Corps and Universal Music Group UK are coming together to build a dedicated team focused on shaping the next chapter of Beatles product, ecommerce, retail and customer experience. This is a rare opportunity to work at the intersection of music, culture, creativity, commerce and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.
This team will create exceptional products, experiences and customer journeys for Beatles fans globally. From product design and packaging to retail, ecommerce, trading and fan engagement, every touchpoint must reflect the creativity, quality and cultural significance associated with The Beatles.
Role purpose: The Web Merchandising and Trading Manager will be responsible for optimising the online shopping experience across Beatles ecommerce platforms. This role will curate how products appear online, manage the trading calendar, support product launches, improve customer journeys and use data to maximise conversion, engagement and revenue. This is a hands-on ecommerce trading role, suited to someone who understands online retail, customer behaviour, product storytelling and performance optimisation.
Key responsibilities:
- Online product merchandising: Curate how products appear across the website, including category pages, collections, homepage features, product pages, and campaign landing pages. Ensure product presentation is compelling, accurate and visually consistent.
- Trading calendar management: Plan and execute an online trading calendar aligned with product launches, promotions, seasonal campaigns, and marketing activity.
- Conversion rate optimisation: Continuously test and improve product pages, navigation, search, recommendations, and checkout journeys.
- Product launch execution: Coordinate and manage the online launch of new products, ensuring all launch information is accurate and complete.
- Promotions and campaign trading: Manage online promotions, bundles, limited releases, discounts and campaign-led trading opportunities.
- Website performance analysis: Monitor ecommerce KPIs, including traffic, conversion rate, average order value, revenue, sell-through, and product performance.
- Stock and availability management: Work closely with supply, production and inventory teams to ensure the right products are promoted online based on availability, demand and commercial priorities.
- Customer journey optimisation: Improve how customers move through the website, from homepage to checkout.
- Cross-channel coordination: Align website trading activity with marketing, CRM, retail, social media, and content.
- A/B testing and data insights: Run experiments on page layouts, product placements, messaging, calls to action, and customer journeys.
Key skills and experience:
- Strong ecommerce trading and web merchandising capability.
- Understanding of how to optimise product visibility, customer journeys and conversion.
- Confidence working with ecommerce data, trading reports and performance dashboards.
- Strong organisational skills and ability to manage multiple launches, campaigns and trading priorities.
- Excellent attention to detail across product listings, imagery, pricing, copy, stock and promotional setup.
- Strong collaboration skills across marketing, CRM, ecommerce, retail, production, supply and creative teams.
Experience requirements:
- Experience in ecommerce trading, web merchandising, digital retail, online trading or ecommerce operations.
- Experience managing product listings, category pages, homepage features, collections or campaign landing pages.
- Experience supporting product launches, promotions, bundles or limited releases online.
- Strong understanding of ecommerce KPIs.
- Experience using ecommerce platforms, content management systems, analytics tools or merchandising tools.
Desirable experience:
- Experience in music, entertainment, fashion, lifestyle, fan commerce, retail or consumer products.
- Experience working with ecommerce platforms such as Shopify, Salesforce Commerce Cloud, Magento, WooCommerce or similar.
- Experience with A/B testing, CRO tools or customer journey optimisation.
- Experience supporting international ecommerce, multi-currency stores or global customer bases.
Just So You Know… The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Web Merchandising and Trading Manager employer: Universal Music Group
At Apple Corps Ltd., located in the heart of London, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and diversity. As part of the Universal Music family, employees benefit from exceptional growth opportunities within a globally recognised brand, while contributing to the legacy of The Beatles through innovative ecommerce strategies. Join us to be part of a passionate team dedicated to delivering extraordinary experiences for fans around the world.
StudySmarter Expert Advice🤫
We think this is how you could land Web Merchandising and Trading Manager
✨Tip Number 1
Network like a pro! Reach out to people in the music and ecommerce industry, especially those connected to Universal Music. Attend events, join online forums, and don’t be shy about sliding into DMs. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your ecommerce projects, product launches, or any relevant experience. This is your chance to demonstrate how you can optimise customer journeys and boost conversion rates—make it pop!
✨Tip Number 3
Prepare for interviews by diving deep into Universal Music’s brand and their ecommerce strategies. Be ready to discuss how you can enhance their online shopping experience for Beatles fans. Tailor your answers to show you understand their mission and values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying—just a quick email to express your enthusiasm can go a long way!
We think you need these skills to ace Web Merchandising and Trading Manager
Some tips for your application 🫡
Show Your Passion for Music:When you're writing your application, let your love for music shine through! Mention any relevant experiences or projects that showcase your enthusiasm for the industry, especially if they relate to The Beatles or similar artists.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your ecommerce experience and how it aligns with the responsibilities of the Web Merchandising and Trading Manager. We want to see how you can bring value to our team!
Be Data-Driven:Since this role involves optimising online shopping experiences, include examples of how you've used data to drive decisions in past roles. Show us your analytical side and how it can benefit our ecommerce platforms.
Apply Through Our Website:Don't forget to submit your application through the Universal Music Group careers portal. It's the best way for us to receive your details and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Universal Music Group
✨Know Your Beatles
Dive deep into The Beatles' history and their impact on music and culture. Familiarise yourself with their discography, key moments, and how their legacy influences modern merchandising. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Ecommerce Savvy
Prepare to discuss your experience with ecommerce platforms and how you've optimised customer journeys in the past. Bring specific examples of how you've improved conversion rates or managed successful product launches. This will demonstrate your hands-on knowledge and ability to drive results.
✨Data is Your Best Friend
Be ready to talk about how you've used data to inform your decisions in previous roles. Discuss specific KPIs you've monitored and how you've leveraged insights to enhance trading performance. This will highlight your analytical skills and understanding of ecommerce metrics.
✨Collaboration is Key
Emphasise your experience working across different teams, such as marketing, CRM, and creative. Share examples of how you've successfully coordinated projects and ensured a seamless customer experience. This will showcase your teamwork skills and ability to thrive in a collaborative environment.
