Music is UniversalIt’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.DepartmentGlobal Technology powers the digital ecosystem behind UMG/UMPG. We develop and support secure, scalable systems & platforms used by artists, songwriters, partners & employees worldwide, while championing innovation and cultivating a culture that embraces emerging technologies and continuous improvement.OverviewWe are seeking a Technical Business Analyst to bridge the gap between business needs and technical solutions. This role requires a strong analytical mindset, solid SQL skills, and proven experience working in Agile environments. You will collaborate with stakeholders, product teams, and Developers to deliver data-driven insights and business solutions. Experience within the music or the music publishing industry is highly desirable.Key ResponsibilitiesGather, analyse, and document business requirements, translating them into functional and technical specifications, while leveraging AI-powered tools to improve efficiency and qualityWork closely with stakeholders to understand business processes, pain points, and opportunities for improvementIdentify opportunities to apply AI and automation to improve business processes and team efficiencyCollaborate with engineering and data teams to design and implement solutionsWrite SQL queries to test and analyse dataUse Python (where applicable) for data analysis, automation, or prototypingSupport data validation, testing, and quality assurance processesParticipate in Agile ceremonies (stand-ups, sprint planning, retrospectives)Maintain and manage product backlogs, user stories, and acceptance criteriaFacilitate communication between technical and non-technical stakeholdersProduce clear documentation, including process flows, requirements, and reportsRequired Skills & ExperienceDemonstrable experience as a Business Analyst or Technical Business AnalystStrong experience working in Agile/Scrum environmentsSolid SQL skills (data querying, joins, aggregations, performance optimisation)Experience translating business requirements into technical solutionsStrong analytical and problem-solving skillsExperience with data analysis and reportingFamiliarity with tools such as Jira, Confluence, or similarExposure to BI tools (e.g., Tableau, Power BI, Looker, Quicksight, MicroStrategy)Strong understanding of how AI tools (such as ChatGPT, Microsoft Copilot, or similar) can be used to enhance business analysis, documentation, and productivityDesirable SkillsExperience in the music or music publishing industryBasic to intermediate Python skills (data manipulation, scripting, or automation)Experience with data platforms or cloud environments, especially AWSKnowledge of data modelling conceptsUnderstanding of APIs and system integrationsBachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent experience)Soft SkillsStrong communication and stakeholder engagement skillsAbility to explain technical concepts to non-technical audiencesDetail-oriented with a structured approach to problem-solvingComfortable working in a fast-paced, iterative environmentProactive and self-drivenSuccess MeasuresDelivery of clear, actionable requirementsImproved efficiency of business processes through implemented solutionsHigh-quality data insights and reportingEffective collaboration across business and technical teamsAbout UMG UKWe are Universal Music Group UK – the UK’s leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.Bonus Tracks: Your BenefitsGroup Personal Pension Scheme (between 3% and 9%)Private Medical Insurance25 paid days of annual leaveInterest Free Season Ticket LoanHoliday Purchase schemeDental and Travel Insurance optionsCycle to Work SchemeSalary Sacrifice CarsSubsidised Gym MembershipEmployee Discounts (Reward Gateway)Just So You Know…The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:Universal Music Group #J-18808-Ljbffr
Technical Business Analyst employer: Universal Music Group
Universal Music Group is an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration within the vibrant music industry. As a Global Finance Assistant, you will not only gain invaluable hands-on experience but also benefit from mentorship by seasoned professionals, ensuring your growth and development in finance. This paid opportunity allows you to contribute to exciting live projects while being part of a globally recognised company that values innovation and employee engagement.
