At a Glance
- Tasks: Lead the Beatles ecommerce stores and create unforgettable fan experiences.
- Company: Join Universal Music Group, a leader in the music industry.
- Benefits: Enjoy a competitive salary, flexible working hours, and a vibrant team culture.
- Other info: Be part of a dynamic team shaping the future of music retail.
- Why this job: Combine your love for music with innovative ecommerce strategies.
- Qualifications: Experience in ecommerce management and a passion for music.
The predicted salary is between 50000 - 65000 £ per year.
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Universal Music Group UK and Apple Corps are working together to build a dedicated team focused on shaping the next chapter of Beatles ecommerce, retail, product and customer experience. This is a rare opportunity to work at the intersection of music, culture, commerce, creativity and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.
The Senior eCommerce Store Manager will be responsible for managing the Beatles ecommerce stores, driving high-quality store experiences, supporting fast-paced music and merchandise campaigns, and contributing to wider site experience improvements. This role will play a key part in delivering exceptional ecommerce experiences for fans, from evergreen merchandise and brand collaboration drops through to album pre-orders and major Beatles campaign moments.
Key responsibilities
- Manage a portfolio of ecommerce stores, ensuring each store is engaging, accurate, commercially effective and aligned with brand expectations.
- Develop and oversee the launch of stores, new campaigns, product drops, album pre-orders and evergreen merchandise moments.
- Work cross-functionally with creative, performance marketing, CRM, technology and Fan Experience and operations teams to deliver timely store builds and launches.
- Ensure all store activity reflects ecommerce best practice, fan expectations and the creative vision of the artist or brand.
- Maintain a strong focus on customer experience, conversion, store performance and operational readiness.
Key skills and experience
- Strong experience managing a portfolio of ecommerce stores.
- Confident working with Shopify, including CMS, themes, apps, store setup and front-end merchandising.
- Strong understanding of ecommerce merchandising, product setup, category management and homepage optimisation.
- Previous experience working within music ecommerce.
- Commercially focused, with the ability to work towards store revenue targets and trading objectives.
- Exceptional interpersonal and client-facing skills.
- Highly organised, structured and able to manage multiple projects, launches and workstreams at once.
Just So You Know... The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop.
Senior eCommerce Store Lead — Music Campaigns & Merch employer: Universal Music Group
At Universal Music Group UK, we are not just about music; we are about creating a vibrant and inclusive work environment where creativity thrives. Located in the heart of Kings Cross, London, our team enjoys a collaborative culture that fosters professional growth and innovation, with opportunities to work on iconic projects like the Beatles' ecommerce campaigns. We prioritise diversity and inclusion, ensuring every employee feels valued and empowered to contribute their unique perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior eCommerce Store Lead — Music Campaigns & Merch
✨Tip Number 1
Network like a pro! Reach out to people in the music and eCommerce industry, especially those connected to Universal Music. Attend events, join online forums, and don’t be shy about sliding into DMs. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion for music! When you get the chance to chat with potential employers, let your love for music shine through. Share your favourite campaigns or artists and how they inspire your work. It’s all about making that personal connection!
✨Tip Number 3
Prepare for interviews by diving deep into the company’s eCommerce strategies. Familiarise yourself with their recent campaigns, especially around the Beatles. Bring ideas to the table on how you could enhance their online store experience – it’ll show you’re proactive and ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Universal Music. Let’s make it happen!
We think you need these skills to ace Senior eCommerce Store Lead — Music Campaigns & Merch
Some tips for your application 🫡
Show Your Passion for Music:When you're writing your application, let your love for music shine through! We want to see how your passion aligns with our mission at Universal Music. Share any relevant experiences that highlight your enthusiasm for the industry.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your experience with eCommerce and Shopify, and how it relates to managing engaging online store experiences. We love seeing candidates who take the time to connect their skills to what we do!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so make sure your key achievements and skills stand out!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Universal Music Group
✨Know Your Music and Merch
Make sure you’re well-versed in the music industry, especially regarding the Beatles and their merchandise. Familiarise yourself with their campaigns, product launches, and what makes their fanbase tick. This knowledge will help you connect with the interviewers and show your passion for the role.
✨Showcase Your Shopify Skills
Since this role requires strong Shopify experience, be prepared to discuss specific projects where you've used Shopify to enhance user experience or drive sales. Bring examples of how you've optimised store layouts or improved customer journeys to demonstrate your expertise.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage high-pressure situations. Think of examples from your past experiences where you successfully launched a campaign or resolved an issue under tight deadlines, particularly in the music or eCommerce sectors.
✨Engage with Stakeholder Management
This role involves working closely with various teams, so be ready to discuss your experience in managing relationships with stakeholders. Highlight instances where you’ve collaborated with creative, marketing, or operations teams to achieve a common goal, showcasing your interpersonal skills.
