At a Glance
- Tasks: Manage HR records, support onboarding, and ensure data accuracy in a dynamic music environment.
- Company: Join Universal Music, the world's leading music company with a diverse and inclusive culture.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for personal growth.
- Other info: Fast-paced environment with opportunities for career development and continuous improvement.
- Why this job: Be part of a passionate team that shapes the future of music and supports diverse talent.
- Qualifications: Strong communication skills, attention to detail, and experience with HR processes or systems.
The predicted salary is between 30000 - 40000 £ per year.
Music is Universal. It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
About the role: The People Operations / HR Administrator is responsible for handling all workforce administration, ensuring all people/HR records are accurate and up to date, providing accurate accompanying paperwork, running data checks, answering queries in a timely manner and producing relevant reporting that drives efficiency across the team and supports improved decision-making. This role will work alongside our People Business Partners and Advisers and will be a key contributor to our People Operations, Data and Systems teams in the UK. Excellent communication, collaboration, attention to detail, discretion and customer service skills are essential for this role, as is a good knowledge of Workday.
A Day in the Life of a People Operations & Data Specialist:
- You will provide Workday support to the People, Inclusion and Culture team and to employees based in the UK, including managing large volumes of transactions, acting as the first point of contact for queries on Workday, ensuring a seamless handover of new starters from Talent Acquisition Operations, being responsible for the ServiceNow ticketing system, calculating holiday allowances, drafting and electronically storing paperwork for contractual changes, working closely with the UK Payroll team, supporting the Annual Compensation Review process, serving as a subject matter expert, troubleshooting and resolving functional issues, creating and maintaining electronic file storage, and collaborating with the PIC team in the UK.
Support the wider People Operations, Data and Systems functions by performing audits for data accuracy and integrity of UK data, assisting in identifying and addressing opportunities for internal process improvement, supporting the People Systems team by testing new system configurations, and developing an understanding of the relationship between systems.
About You:
- Skills/Abilities: Understanding of the employee life cycle and HR business processes, strong time-management, organisational and interpersonal skills, excellent attention to detail, strong follow-through, analytical and problem-solving skills, ability to handle highly sensitive data with confidentiality, strong stakeholder-management skills, a team-oriented approach balanced with the ability to work independently, experience working in cross-functional groups, confidence to ask questions and seek opportunities for improvement, and ability to work effectively in a fast-paced environment.
- Experience: Experience of initiating Workday business processes covering the full employee life cycle, proficient in MS Office with strong Excel skills, and experience of using ticketing systems such as ServiceNow or similar.
Just So You Know: The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
People Operations Administrator – Kings Cross, London employer: Universal Music Group
Universal Music is an exceptional employer, offering a vibrant and inclusive work culture in the heart of Kings Cross, London. With a strong commitment to employee growth and development, we provide ample opportunities for career advancement within a dynamic and innovative environment. Our dedication to diversity and inclusion ensures that every team member feels valued and empowered, making Universal Music not just a workplace, but a community where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Administrator – Kings Cross, London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Universal Music. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your skills align with their mission and how you can contribute to the team.
✨Tip Number 3
Practice common interview questions and have examples ready that showcase your experience with HR processes and systems like Workday. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace People Operations Administrator – Kings Cross, London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People Operations Administrator role. Highlight relevant experience and skills that match the job description, especially your knowledge of Workday and HR processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit for our team at Universal Music.
Show Off Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. A clean, well-organised application reflects your ability to handle sensitive data with care.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Universal Music Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a People Operations Administrator. Familiarise yourself with HR processes, especially those related to Workday, as well as the employee life cycle. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires excellent communication and collaboration skills, be prepared to demonstrate these during your interview. Think of examples where you've effectively communicated with team members or resolved conflicts. This will highlight your ability to work well with others in a fast-paced environment.
✨Be Detail-Oriented
Attention to detail is crucial for this position. During the interview, mention specific instances where your attention to detail made a difference in your previous roles. This could be anything from catching errors in data to ensuring compliance with HR policies. It shows you take pride in your work and can handle sensitive information responsibly.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in the People Operations team. This not only shows your interest in the role but also helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
