At a Glance
- Tasks: Oversee merchandise strategy and collaborate with teams to connect artists and fans.
- Company: Join Universal Music, the world's leading music company with a vibrant culture.
- Benefits: Enjoy competitive salary, private medical insurance, and generous annual leave.
- Other info: Diverse and inclusive workplace committed to supporting all talents.
- Why this job: Be part of a dynamic team shaping the future of eCommerce in music.
- Qualifications: Experience in merchandising, strong analytical skills, and proficiency in Excel.
The predicted salary is between 35000 - 45000 £ per year.
Music is Universal
It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.The A Side: A Day in The LifeUMUK value e-Commerce as a key foundational channel to connect artists and fans. This is a fast-paced role overseeing our merchandise product strategy across the UMG roster. You will be principal merchandiser to help with forecasting, replenishing & suggested promo activity for our merchandise collections across our central and frontline labels and merchandise division.The business unit manages design & ideation of merchandise and manages a portfolio of ecommerce stores whilst providing a broad scope of services across eCommerce, Tour, VIP, Fan Clubs and Retail.You will work across the Direct to Consumer (D2C) roster and work closely with the Head of Planning as well as our label CFTS, brand Management, creative, Production and operations. This role is a vital part of the eCommerce growth strategy and will oversee a full merchandise strategy including product trends, analytics, and individual store forecasts.The B Side: Skills & ExperienceYou will work closely with our Brand Managers & label Ecomm Product Managers to plan & buy product ranges, manage stock levels & budgets
Analyse our collection ranges looking for trends to forecast out sales, daily unit cadence, stock cover, top up opportunities and profit margins on sales history & growth opportunities
Delve into product KPI's; clicks, conversion, days online, sell through and PLP position
Communicating with our Store Managers with recommendations for merchandising of stores where we have recently topped up products or if products have high stock & had minimal visibility
Support development of our labels a marketing and promotion calendar and manage planning lifecycle of products
Manage the evergreen merchandising strategy for specific artist stores and collections
Price & SWOT analysis across product types
Factory and supplier visits with the N1C production team
Competitor analysis around; product set, price and promotion
Communicate inventory needs with Senior Director of Ecommerce, label, brand management, supply chain and production teams to plan against upcoming product lines and marketing
Initiate buy - gaining financial approval and processing with in-house creative & production team. Communicate incoming buys and timelines to key stakeholders for each store
Person SpecificationExtensive experience within a merchandising role, preferably within the fashion industry
Strong analytical and numerical skills
Strong organizational skills, with ability to successfully prioritize and manage multiple accountabilities simultaneously
Experience with forecasting & demand planning across a high volume of styles & SKUs
Highly proficient within Microsoft Excel pivot tables, vlookups
Good decision making skills
Ability to work well under pressure & manage multiple projects/tasks with competing deadlines
Excellent written and verbal communication and presentation skills
BQ and Looker studio experience desirable
Ability to work within and across multiple cross functional teams, collaborating with a range of commercial and commerce stakeholders
Ability to maintain confidentiality
Strongly proactive - advising labels on buys, replen and promo in a timely fashion to maximise sales
Ability to interact with outside partners and executive management
About UMG UKWe are Universal Music Group UK – the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.Bonus Tracks: Your BenefitsGroup Personal Pension Scheme (between 3% and 9%)
Private Medical Insurance
25 paid days of annual leave
Interest Free Season Ticket Loan
Holiday Purchase scheme
Dental and Travel Insurance options
Cycle to Work Scheme
Salary Sacrifice Cars
Subsidised Gym Membership
Employee Discounts (Reward Gateway)
Just So You Know...The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Job Category: Universal Music Group#J-18808-Ljbffr
Merchandising Planner – E‐Commerce for Music in London employer: Universal Music Group
At Universal Music Group UK, we pride ourselves on being a dynamic and inclusive employer that champions creativity and innovation in the music industry. Our collaborative work culture fosters personal and professional growth, offering extensive benefits such as a generous pension scheme, private medical insurance, and opportunities for career advancement within a leading global company. Join us in shaping culture through artistry while enjoying a supportive environment that values diversity and encourages unique perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandising Planner – E‐Commerce for Music in London
✨Tip Number 1
Network like a pro! Reach out to people in the music industry, especially those connected to Universal Music. Attend events, join online forums, and don’t be shy about sliding into DMs. You never know who might help you land that Merchandising Planner gig!
✨Tip Number 2
Show off your analytical skills! Prepare to discuss how you've used data to drive decisions in past roles. Bring examples of your forecasting and demand planning successes to the table. This will show them you're not just a numbers person, but someone who can make an impact.
✨Tip Number 3
Be ready to chat about trends! Stay updated on the latest in e-commerce and merchandising, especially in the music sector. When you get that interview, impress them with your insights on what’s hot and what’s not in merchandise right now.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Universal Music family. Don’t forget to tailor your application to highlight your relevant experience and passion for music!
We think you need these skills to ace Merchandising Planner – E‐Commerce for Music in London
Some tips for your application 🫡
Show Your Passion for Music:When you're writing your application, let your love for music shine through! Mention any relevant experiences or projects that showcase your enthusiasm for the industry. We want to see how you connect with the music world.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your merchandising experience and analytical skills, and relate them directly to the responsibilities mentioned in the job description. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your skills and experiences that match the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Universal Music Group
✨Know Your Music Merchandising
Dive deep into the world of music merchandising before your interview. Familiarise yourself with current trends, popular merchandise items, and how they connect artists with fans. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Analytical Skills
Since this role requires strong analytical abilities, be prepared to discuss your experience with forecasting and demand planning. Bring examples of how you've used data to make informed decisions in previous roles, especially in high-volume environments. Highlight your proficiency in tools like Excel and any relevant software.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to manage stock levels or respond to market changes. Practise articulating your thought process and decision-making strategies clearly and confidently.
✨Demonstrate Team Collaboration
This position involves working closely with various teams, so be ready to discuss your collaborative experiences. Share specific examples of how you've successfully worked with cross-functional teams, managed multiple projects, and communicated effectively with stakeholders to achieve common goals.