Lifecycle CRM & Engagement Specialist in London

Lifecycle CRM & Engagement Specialist in London

London Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Universal Music Group

At a Glance

  • Tasks: Manage customer data and enhance fan experience across digital channels.
  • Company: Join Universal Music Group, a leader in the music industry.
  • Benefits: Competitive salary, creative environment, and opportunities for growth.
  • Other info: Dynamic team with a passion for music and innovation.
  • Why this job: Make a real impact on fan engagement and shape customer experiences.
  • Qualifications: Strong analytical skills and experience in CRM campaign execution.

The predicted salary is between 30000 - 40000 Β£ per year.

Universal Music Group is seeking a Digital Customer Engagement Executive to manage customer data and enhance fan experience across digital channels.

This role involves analyzing customer behavior, executing targeted CRM campaigns, and optimizing customer journeys.

The ideal candidate will have strong analytical skills, experience in CRM campaign execution, and a good understanding of data protection and compliance standards.

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Universal Music Group

Contact Details:

Universal Music Group Recruitment Team

We think you need these skills to ace Lifecycle CRM & Engagement Specialist in London

Analytical Skills
CRM Campaign Execution
Customer Data Management
Customer Behaviour Analysis
Optimisation of Customer Journeys
Data Protection Knowledge
Compliance Standards Understanding