At a Glance
- Tasks: Manage the Beatles ecommerce stores and create engaging online experiences for fans.
- Company: Join Universal Music, a leading music company with a passion for creativity and innovation.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Be part of a unique team shaping the future of music commerce and fan engagement.
- Qualifications: Experience in ecommerce, particularly with Shopify, and a love for music.
The predicted salary is between 40000 - 50000 € per year.
Music is Universal. It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email.
About the opportunity: Universal Music Group UK and Apple Corps are working together to build a dedicated team focused on shaping the next chapter of Beatles ecommerce, retail, product and customer experience. This is a rare opportunity to work at the intersection of music, culture, commerce, creativity and fan experience. The Beatles remain one of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.
Role purpose: The eCommerce Store Manager will be responsible for managing the Beatles ecommerce stores, driving high-quality store experiences, supporting fast-paced music and merchandise campaigns, and contributing to wider site experience improvements. This role will play a key part in delivering exceptional ecommerce experiences for fans, from evergreen merchandise and brand collaboration drops through to album pre-orders and major Beatles campaign moments.
Key responsibilities:
- Ecommerce store management and campaign delivery
- Shopify, UX and front-end experience
- Trading, merchandising and commercial performance
- Stakeholder and label partnership
- Operations, stock and customer experience
- CRM, data and digital marketing collaboration
- Testing, optimisation and innovation
- Team contribution and ways of working
Key skills and experience:
- Ecommerce and Shopify expertise
- Music ecommerce and campaign experience
- Commercial and analytical capability
- Customer experience and UX
- Stakeholder management and collaboration
- Project management and ways of working
Experience requirements:
- Experience managing ecommerce stores in a fast-paced commercial environment.
- Strong Shopify experience, including working with store CMS, themes, apps and ecommerce functionality.
- Experience in music ecommerce, including album pre-order campaigns or artist merchandise campaigns.
- Experience delivering product launches, campaign drops, evergreen merchandise activity or brand collaboration moments.
- Experience managing ecommerce merchandising, front-end design, product setup and category management.
- Experience using ecommerce data and analytics to inform trading and customer experience decisions.
Desirable experience:
- Experience using Monday.com or similar project management tools.
- Knowledge of Google Analytics and ecommerce reporting platforms.
- Understanding of paid marketing, including paid social, programmatic and PPC.
- Experience working in a record label, artist ecommerce, entertainment, fashion, lifestyle, retail or fan commerce environment.
- Experience testing new ecommerce tools, Shopify functionality or digital commerce innovations.
Just So You Know… The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
eCommerce Store Manager in London employer: Universal Music Group
Universal Music Group UK is an exceptional employer, offering a vibrant and inclusive work culture that champions diversity and creativity. Located in the heart of London, employees benefit from a collaborative environment where they can grow their careers while working on iconic projects like the Beatles' ecommerce initiatives. With a strong focus on employee development and a commitment to innovation, Universal Music provides unique opportunities for personal and professional growth in the dynamic world of music and commerce.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the music and eCommerce industry, especially those connected to Universal Music. Attend events, join online forums, and don’t be shy about sliding into DMs. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your eCommerce projects, especially if you've worked with Shopify. Make it visually appealing and easy to navigate, just like you would for an online store. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching Universal Music and their eCommerce strategies. Understand their brand, their campaigns, and how they engage fans. Bring ideas to the table during your interview – show them you’re not just a fit, but a game-changer!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Universal Music family. Don’t miss out on this opportunity!
We think you need these skills to ace eCommerce Store Manager in London
Some tips for your application 🫡
Show Your Passion for Music:When you're writing your application, let your love for music shine through! Mention any relevant experiences or projects that showcase your enthusiasm for the industry. We want to see how you connect with the culture and creativity behind the Beatles and eCommerce.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your Shopify experience and any previous work in eCommerce, especially in the music sector. We appreciate when candidates take the time to align their skills with what we're looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that clearly outlines your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don't forget to submit your application through our official website! This ensures that your application gets to the right people quickly. Plus, it shows us that you're serious about joining our team at Universal Music.
How to prepare for a job interview at Universal Music Group
✨Know Your Shopify Inside Out
Make sure you brush up on your Shopify skills before the interview. Familiarise yourself with the CMS, themes, and apps, as well as how to create engaging front-end experiences. Being able to discuss specific examples of how you've used Shopify in past roles will show you're ready to hit the ground running.
✨Show Your Passion for Music
Since this role is all about the Beatles and music ecommerce, make sure to express your passion for music during the interview. Share any relevant experiences or projects that highlight your love for music and how it drives your work in ecommerce. This will help you connect with the team and demonstrate that you're a great cultural fit.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific situations, like managing a high-pressure product launch or resolving customer experience issues. Think through some scenarios in advance and be ready to explain your thought process and decision-making. This will showcase your problem-solving skills and ability to thrive in a fast-paced environment.
✨Understand the Customer Journey
Be prepared to discuss how you would optimise the customer journey on an ecommerce site. Familiarise yourself with UX principles and think about ways to improve conversion rates and customer engagement. Showing that you can balance creative ambition with commercial performance will set you apart from other candidates.
