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For Companies At a Glance
- Tasks: Manage global accounts and lead fraud prevention initiatives in the music industry.
- Company: Join Universal Music Group, the world's leading music company with a diverse and inclusive culture.
- Benefits: Enjoy competitive benefits including private medical insurance, pension scheme, and employee discounts.
- Why this job: Make an impact in the music world while collaborating with passionate teams across the globe.
- Qualifications: Experience in account management or digital rights management; strong communication and analytical skills.
- Other info: Flexible work options available; thrive in a dynamic, cross-functional environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Global Accounts Manager role at Universal Music Group. Music is Universal. It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation. We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles.
If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
How We Lead
UMG’s fraud prevention team is leading the industry by example in protecting the integrity of the global streaming ecosystem. We work across UMG labels, brands, and internal teams — including Commercial Affairs and Business Affairs — as well as with our external digital partners to detect, prevent, and respond to fraudulent activity. The Account Manager will serve as the central conduit connecting these groups, ensuring our anti‑fraud operations, contractual obligations, and partner relationships are aligned and effective. This role can be based out of any of our US or European office locations or remote.
How You’ll Create
- Act as the day‑to‑day representative for fraud prevention at UMG in all operational and strategic engagements with DSPs.
- Partner with internal stakeholders to ensure our goals are reflected across all of our new and pre‑existing licensing agreements.
- Lead internal anomaly detection reviews, coordinating data from multiple systems to validate and elevate streaming irregularities.
- Serve as the central liaison for UMG repertoire owners and regional Business Affairs leads — chairing monthly meetings to share insights, align investigations, and surface market‑level priorities.
- Produce monthly reports and scorecards, summarizing partner performance, market trends, and identified anomalies.
- Handle rights holder escalations within UMG, ensuring cases of suspected manipulation or fraud are communicated, tracked, and resolved effectively.
- Develop and maintain internal alignment across teams to ensure consistency in process and data handling.
- Create and deliver internal and external presentations highlighting fraud prevention impact, market insights, and partner collaboration.
- Assemble detailed evidence briefs and summaries of bad actors for senior stakeholders and strategy leads.
- Support ongoing development of fraud‑prevention reporting — ensuring internal metrics evolve with partner behavior and ecosystem trends.
Bring Your Vibe
- Experience in account management, partner operations, commercial strategy, or digital rights management within the music, media, or tech industries.
- Skilled communicator and excellent storyteller, with experience leading meetings and presenting insights to internal executives and external partners.
- Strong organizational and project management skills — able to track complex deliverables, manage multiple stakeholder groups, and meet deadlines across global time zones.
- Analytical mindset with comfort interpreting data and drawing conclusions — SQL, Python, or Looker experience is a plus but not required.
- Proven ability to synthesize complex information into clear, actionable presentations and documentation.
- Familiarity with the digital music ecosystem, streaming economics, and partner operations.
- Detail‑oriented and reliable — capable of maintaining accurate records, reports, and evidence logs across multiple investigations.
- Collaborative, diplomatic, and proactive — you thrive in cross‑functional environments and enjoy turning insights into impact.
Bonus Tracks: Your Benefits
- Group Personal Pension Scheme (between 3% and 9%)
- Private Medical Insurance
- 25 paid days of annual leave
- Interest Free Season Ticket Loan available
- Holiday Purchase scheme
- Dental and Travel Insurance options
- Cycle to Work Scheme
- Salary Sacrifice Cars
- Subsidised Gym Membership
- Employee Discounts (Reward Gateway)
Just So You Know… The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Global Accounts Manager employer: Universal Music Group
Contact Detail:
Universal Music Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Accounts Manager
✨Tip Number 1
Network like a pro! Reach out to people in the music industry, especially those connected to Universal Music Group. Attend events, join online forums, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching UMG’s recent projects and initiatives. Show that you’re not just passionate about music but also understand their business. Bring your A-game with examples of how your skills can help tackle challenges they face in fraud prevention and partner operations.
✨Tip Number 3
Practice your storytelling skills! When you get the chance to present your experience, make it engaging. Use clear, concise examples that highlight your achievements in account management or digital rights. Remember, it’s all about making a memorable impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our careers page for new opportunities that match your vibe. We’re all about finding the right fit, so let’s make it happen!
We think you need these skills to ace Global Accounts Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Accounts Manager role. Highlight your experience in account management and partner operations, and show how your skills align with what we’re looking for at Universal Music.
Showcase Your Storytelling Skills: As a skilled communicator, it’s important to demonstrate your storytelling abilities in your application. Use clear examples of how you’ve led meetings or presented insights to make your case stand out to us.
Be Detail-Oriented: Pay attention to the details in your application. Ensure there are no typos or errors, and that your records and reports are accurate. This reflects your reliability and attention to detail, which is crucial for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our passionate team at Universal Music.
How to prepare for a job interview at Universal Music Group
✨Know Your Music Industry Stuff
Make sure you brush up on the latest trends in the music industry, especially around digital streaming and fraud prevention. Being able to discuss current events or recent changes in the market will show your passion and knowledge, which is crucial for a Global Accounts Manager role.
✨Showcase Your Communication Skills
As a skilled communicator, you'll need to demonstrate your ability to present insights clearly. Prepare examples of how you've led meetings or communicated complex information effectively in the past. This will help you stand out as someone who can engage with both internal teams and external partners.
✨Be Data Savvy
Even if SQL or Python isn't required, having a basic understanding of data analysis will be beneficial. Bring examples of how you've used data to inform decisions or strategies in previous roles. This will highlight your analytical mindset and ability to draw conclusions from complex information.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing rights holder escalations or coordinating with multiple stakeholders. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and collaborative nature.
