Care Coordinator in Norfolk

Norfolk Full-Time No working from home possible

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Care Coordinator

Are you an experienced care professional who enjoys coordinating care, supporting teams, and delivering high-quality services?

Universal Care Services is looking for a Care Coordinator to help manage our domiciliary care service, ensuring safe, effective, and person-centred care while supporting compliance, staffing, and service growth.

Right to Work (Essential)

You must already have the right to work in the UK. We are unable to offer sponsorship for this role.

The Role

You will be responsible for:

Coordinating care delivery and staff rotas
Supporting quality, compliance, and CQC readiness
Recruiting, supervising, and supporting care staff
Maintaining accurate records and governance systems
Building positive relationships with service users, families, professionals, and commissioners
Supporting service growth and occupancy targets
Participating in the on-call rota

Hours: 37.5 hours per week (flexibility required to meet service needs)

What We're Looking For

Experience in domiciliary care or another regulated care setting
Knowledge of CQC standards, safeguarding, and care compliance
Strong organisational and communication skills
Experience managing or supporting care teams
Full right to work in the UK

Desirable: Experience supporting a service through a CQC inspection.

Benefits

28 days annual leave (inclusive of Bank Holidays, pro rata)
Paid mileage at 30p per mile (where applicable)
£400 Refer a Friend Scheme (T&Cs apply)
Blue Light Card discounts
Career development and funded qualifications
Company phone
Enhanced DBS provided

Join Us

If you're passionate about delivering excellent care and supporting a team to succeed, we'd love to hear from you.

Apply today and help us make a difference in the local community.

Inclusion statement

We are proud to be a Disability Confident employer.
We welcome applications from all individuals who meet the criteria of the vacancy. We are committed to creating an inclusive and supportive working environment where everyone can thrive.

As a Care Coordinator with Universal Care Services, you'll play a key role in ensuring high-quality, person-centred care is delivered across our community services.

You'll coordinate care and staffing, support compliance and quality standards, build positive relationships with service users and stakeholders, and help develop a motivated, high-performing team.

This is an excellent opportunity for an organised and passionate care professional looking to make a real difference while developing their career in a growing care organisation.