At a Glance
- Tasks: Lead a care service, ensuring quality and compliance while developing a strong team.
- Company: Universal Care Services, dedicated to outstanding community care.
- Benefits: Competitive salary, paid mileage, annual leave, and career development opportunities.
- Other info: Join a supportive, inclusive environment where you can thrive.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: CQC-ready leadership experience and strong people management skills.
The predicted salary is between 32000 - 34000 £ per year.
Are you an experienced care leader who loves building a strong team, delivering outstanding care, and running a service you can be proud of? At Universal Care Services, we’re looking for a Care Coordinator to lead our local service, driving quality, compliance, people development, and sustainable growth.
The Role (What you’ll be responsible for)
As our Care Coordinator, you’ll provide overall leadership for the service. Covering rota's, quality and compliance, people management, and performance. You’ll ensure the service is run in line with CQC expectations, legislation, and best practice, while also developing the service and maintaining strong relationships with stakeholders.
You will:
- Lead the day‑to‑day running of the service, ensuring safe, effective, person‑centred care.
- Build and sustain a positive, inclusive, high‑performing culture.
- Manage budgets and operate within agreed financial parameters.
- Recruit, develop, supervise and retain a strong staff team, reducing reliance on agency cover.
- Oversee quality assurance, audits, incident learning, and continuous improvement.
- Support the marketing and growth of the service—promoting our services at agreed prices.
- Maintain robust governance and inspection readiness, including staff/employment evidence requirements that support CQC compliance expectations.
Working Hours
Nominally 40 hours per week, with flexibility required to meet service needs. You’ll take part in an on‑call rota and may need to work additional hours for effective service delivery.
Contract: Temporary
Salary: £32,000 – £34,000 (DOE) + on‑call allowance
Base: Ipswich (travel across surrounding areas may be required)
Why Work With Us?
- Paid mileage (where applicable): 30p per mile
- Annual Leave: 28 days per year (pro‑rata) inclusive of Bank Holidays
- £400 Refer a Friend Scheme (T&Cs apply)
- Blue Light Card – discounts on high street names
- Career development: leadership development and funded qualifications (role/eligibility dependent)
- Company phone with access to our in‑house systems/apps
- Enhanced DBS process supported by the company
What You’ll Do (Key duties)
- Leadership & Service Management
- Lead the service to meet agreed standards, objectives, and quality outcomes.
- Create and uphold an open, positive and inclusive culture.
- Maintain strong working relationships with office team, Senior Management and key partners.
- Organise and implement policies/procedures in line with the QCS Care Quality Management System.
- Quality, Compliance & Governance
- Ensure the service meets legislative and regulatory requirements and is always inspection‑ready.
- Implement and maintain quality assurance systems, audits, and action plans.
- Monitor health & safety across office and field operations.
- Minimise risk through clear documentation, safe systems, and strong oversight.
- Care & Outcomes
- Set and maintain high standards of care and practice.
- Ensure service user rights are protected and care planning is effective and reviewed.
- Work with multi‑disciplinary professionals to support best outcomes.
- Growth & Marketing
- Support local marketing activity and relationship building.
- Promote and sell services at agreed pricing, sustaining growth responsibly.
Who We’re Looking For
- CQC‑ready leadership experience (home care/domiciliary preferred; other regulated settings considered).
- Strong working knowledge of CQC standards/KLOEs, safeguarding, risk management, and governance expectations.
- Confident people manager.
- Excellent communication, organisation, and decision‑making skills.
- Right to work in the UK (essential).
- Desirable: Experience leading a service through CQC inspection.
Safer Recruitment
This role is subject to safer recruitment checks, including enhanced DBS, satisfactory references, and right to work verification.
Be Part of Something That Truly Matters
If you’re a capable leader who wants to run a high‑quality service, support a team to thrive, and make a genuine difference to people’s lives in the community - we’d love to hear from you. Apply today and help us deliver outstanding care across Ipswich and surrounding areas.
Inclusion statement
We are proud to be a Disability Confident employer. We welcome applications from all individuals who meet the criteria of the vacancy. We are committed to creating an inclusive and supportive working environment where everyone can thrive.
Care Coordinator - Ipswich employer: Universal Care Services
Universal Care Services is an exceptional employer, offering a supportive work culture that prioritises quality care and staff development in the heart of Walsall. Employees benefit from competitive salaries, comprehensive training opportunities, and a commitment to compliance with CQC standards, ensuring a rewarding and meaningful career in the care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator - Ipswich
✨Get In Touch with Local Health Services
Start by reaching out to local hospitals, clinics, and care homes directly. They often have temporary nursing roles that may not be advertised online. Don’t hesitate to pop by for a quick chat or to ask about current openings!
✨Join Nursing Community Groups
Look for local nursing community groups or online forums where temp roles are frequently shared. Whether it’s Facebook groups or platforms like Nursing Times, these can be great places to connect with fellow nurses and discover temp roles through word of mouth.
✨Reach Out to Recruitment Agencies
Get in touch with recruitment agencies specialising in nursing. They often have a list of temporary positions that need filling quickly, and many health services prefer to hire through agencies for short-term roles. Make sure your availability is clear!
✨Showcase Your Flexibility
In the nursing field, flexibility is key, especially for temporary roles. Highlight your willingness to work different shifts and locations when applying through our website. This will make you more attractive to employers looking for quick cover!
We think you need these skills to ace Care Coordinator - Ipswich
Some tips for your application 🫡
Highlight Your Skills in Patient Care:When applying for a temporary nursing role, make sure to spotlight your specific skills in patient care. This includes any training or certifications you've received, such as Basic Life Support (BLS) or specific nursing specialisations. We want to see how you've applied these skills in real-world situations, so share relevant experiences in your CV.
Reflect Your Adaptability:Temporary roles often require you to hit the ground running, so it’s essential to convey your adaptability. In your cover letter, mention examples of how you’ve quickly adjusted to new environments or challenges in patient care settings. This shows that you're ready to step in and provide support from day one!
Emphasise Availability and Flexibility:For temporary positions, your availability is key! Make sure to state your flexible working hours in your CV and cover letter so Universal Care Services knows when you're ready to jump in. This helps them see that you’re committed and prepared to meet their immediate needs.
Personalise Your Application for Universal Care Services:Finally, take the time to tailor your application for Universal Care Services specifically. Research their values and any recent initiatives they may have. Mention these in your cover letter to show that you’ve done your homework and are genuinely interested in working with them in patient care.
How to prepare for a job interview at Universal Care Services
✨Show Your Passion for Patient Care
As a temporary nursing role, it’s crucial to demonstrate your genuine passion for patient care. Talk to the interviewer about experiences where you went above and beyond for patients and how you handle emotional situations – this shows your soft skills are as strong as your technical knowledge.
✨Be Ready for Clinical Scenarios
Expect to face some clinical scenario questions during your interview. You might be asked how you would handle specific patient situations or emergencies. Brush up on your clinical skills and think through a few scenarios so you can talk through your thought process confidently.
✨Highlight Your Adaptability
Temporary roles often mean you're filling in where needed, so emphasise your adaptability during the interview. Share examples of times you’ve quickly adjusted to new teams or practices, which shows you can hit the ground running at Universal Care Services.
✨Emphasise Teamwork and Communication
In nursing, being a great team player is essential. Don't just talk about your individual achievements; share instances where you effectively collaborated with other healthcare professionals. This will show how you’ll fit into the team at Universal Care Services and contribute positively to patient care.
