At a Glance
- Tasks: Manage customer accounts, collect payments, and resolve billing queries.
- Company: Respected provider of health and social care services in the Midlands and East Anglia.
- Benefits: 20 days holiday, on-site parking, hybrid work flexibility, and finance training support.
- Other info: Dynamic team environment with opportunities for long-term career growth.
- Why this job: Join a growing organisation and make a real impact on financial stability.
- Qualifications: GCSEs in Maths and English; part-qualified in Accounting or Finance preferred.
The predicted salary is between 24750 - 30250 £ per year.
This is an excellent opportunity to develop a career with a well-established, highly respected and expanding provider of domiciliary health and social care services across the Midlands and East Anglia. The Finance Officer role is part of a team that manages the accounts receivable function for the Midlands and East Anglia, ensuring timely collection of outstanding debts, minimising debts, and effectively managing credit risk. This role will suit a highly motivated and versatile team player, who possesses excellent interpersonal and communication skills. The applicant should also show initiative and ability to work successfully as part of a passionate team. We encourage candidates who are looking for long term growth within the Finance Function as this role will offer many opportunities to learn new skills.
Key Accountabilities
- Accounts Receivable Management
- Raise and issue customer invoices accurately and on time.
- Monitor and reconcile customer accounts regularly, ensuring all sales invoices are correctly recorded.
- Distribute and upload invoices to various customer online portals.
- Maintain the Accounts Receivable mailboxes.
- Set up new clients.
- Credit Control
- Proactively contact customers to ensure timely collection.
- Set up and manage direct debits.
- Daily bank reconciliation and process bank receipts, ensuring all receipts are correctly allocated.
- Work closely with Operations to resolve queries and maintain good customer relationships.
- Handle disputes and queries professionally to minimise impact on collections.
- Escalate problem accounts and proactively recommend action.
- Continuously improve credit control processes for efficiency and effectiveness.
- Reporting and Analysis
- Produce weekly aged debtor reports and cash collection forecast.
- Assist the Management Accountant with month-end and year-end processes, including sales projections and actuals.
- Prepare monthly management reports on receivables performance and bad debt provision.
- Keep billing and credit control trackers up to date.
Qualifications and Experience
- GCSE in Maths and English.
- Part qualified students of Accounting or Finance degrees will be preferred.
- Minimum 2 years of experience in accounts receivable and credit control is a must.
- Practical knowledge of accounting software (e.g. PeopleSoft, SAP or similar).
- Excellent knowledge of MS Excel.
- Good organisational skills and able to work under pressure.
- Excellent communication and interpersonal skills.
- Good numeracy and strong attention to detail.
On-site parking. Eligible for a blue light card. 20 days holiday. Flexibility to hybrid on occasion. We support Finance and Accounting training for the right candidates.
Finance Officer employer: Universal Care Services
Universal Care Services is an exceptional employer, offering a supportive work culture that prioritises quality care and staff development in the heart of Walsall. Employees benefit from competitive salaries, comprehensive training opportunities, and a commitment to compliance with CQC standards, ensuring a rewarding and meaningful career in the care sector.
