At a Glance
- Tasks: Lead a care service, ensuring quality and compliance while developing a strong team.
- Company: Universal Care Services, dedicated to delivering outstanding care in the community.
- Benefits: Competitive salary, paid mileage, 28 days annual leave, and career development opportunities.
- Other info: Join a supportive, inclusive environment where your leadership can shine.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in care leadership and knowledge of CQC standards required.
The predicted salary is between 40500 - 49500 £ per year.
Are you an experienced care leader who loves building a strong team, delivering outstanding care, and running a service you can be proud of? At Universal Care Services, we’re looking for a Care Coordinator to lead our local service, driving quality, compliance, people development, and sustainable growth.
Right to Work (Essential)
You must already be fully eligible to work in the UK. We can only progress applications from individuals who already meet this requirement.
The Role (What you’ll be responsible for)
As our Care Coordinator, you’ll provide overall leadership for the service. Covering rota's, quality and compliance, people management, and performance. You’ll ensure the service is run in line with CQC expectations, legislation, and best practice, while also developing the service and maintaining strong relationships with stakeholders.
You will:
- Lead the day‑to‑day running of the service, ensuring safe, effective, person‑centred care.
- Build and sustain a positive, inclusive, high‑performing culture.
- Manage budgets and operate within agreed financial parameters.
- Recruit, develop, supervise and retain a strong staff team, reducing reliance on agency cover.
- Oversee quality assurance, audits, incident learning, and continuous improvement.
- Support the marketing and growth of the service—promoting our services at agreed prices.
- Maintain robust governance and inspection readiness, including staff/employment evidence requirements that support CQC compliance expectations.
Working Hours
Nominally 40 hours per week, with flexibility required to meet service needs. You’ll take part in an on‑call rota and may need to work additional hours for effective service delivery.
Contract: Temporary
Salary: £25,884 p/a on‑call allowance
Base: Hinckley, Leicestershire (travel across surrounding areas may be required)
Why Work With Us?
- Paid mileage (where applicable): 30p per mile
- Annual Leave: 28 days per year (pro‑rata) inclusive of Bank Holidays
- £400 Refer a Friend Scheme (T&Cs apply)
- Blue Light Card – discounts on high street names
- Career development: leadership development and funded qualifications (role/eligibility dependent)
- Company phone with access to our in‑house systems/apps
- Enhanced DBS process supported by the company
What You’ll Do (Key duties)
- Leadership & Service Management
Lead the service to meet agreed standards, objectives, and quality outcomes. Create and uphold an open, positive and inclusive culture. Maintain strong working relationships with office team, Senior Management and key partners. Organise and implement policies/procedures in line with the QCS Care Quality Management System. - Quality, Compliance & Governance
Ensure the service meets legislative and regulatory requirements and is always inspection‑ready. Implement and maintain quality assurance systems, audits, and action plans. Monitor health & safety across office and field operations. Minimise risk through clear documentation, safe systems, and strong oversight. - Care & Outcomes
Set and maintain high standards of care and practice. Ensure service user rights are protected and care planning is effective and reviewed. Work with multi‑disciplinary professionals to support best outcomes. - Growth & Marketing
Support local marketing activity and relationship building. Promote and sell services at agreed pricing, sustaining growth responsibly.
Who We’re Looking For
CQC‑ready leadership experience (home care/domiciliary preferred; other regulated settings considered). Strong working knowledge of CQC standards/KLOEs, safeguarding, risk management, and governance expectations. Excellent communication, organisation, and decision‑making skills. Right to work in the UK (essential). Desirable: Experience leading a service through CQC inspection.
Safer Recruitment
This role is subject to safer recruitment checks, including enhanced DBS, satisfactory references, and right to work verification.
Be Part of Something That Truly Matters
If you’re a capable leader who wants to run a high‑quality service, support a team to thrive, and make a genuine difference to people’s lives in the community - we’d love to hear from you. Apply today and help us deliver outstanding care across Ipswich and surrounding areas.
Inclusion statement
We are proud to be a Disability Confident employer. We welcome applications from all individuals who meet the criteria of the vacancy. We are committed to creating an inclusive and supportive working environment where everyone can thrive.
Care Co-Ordinator - Hinckley employer: Universal Care Services
Universal Care Services is an exceptional employer, offering a supportive work culture that prioritises quality care and staff development in the heart of Walsall. Employees benefit from competitive salaries, comprehensive training opportunities, and a commitment to compliance with CQC standards, ensuring a rewarding and meaningful career in the care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-Ordinator - Hinckley
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Universal Care Services before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Universal Care Services. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Universal Care Services you’re ready to step in and make an immediate impact!
We think you need these skills to ace Care Co-Ordinator - Hinckley
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Care Co-Ordinator - Hinckley at Universal Care Services, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Universal Care Services.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Universal Care Services. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Universal Care Services
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Universal Care Services.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
